Quote:
Originally Posted by uhaulball
i think i heard once that tirerack was sued and had to pay the claims cuz they lost. they didnt mount tires properly on someone's car and the tire fell off the wheel and the guy ended upd riving into a tree and totalling his car. tirerack had to pay for the damages. so if anything, this is a liabilty policy. if not, they are morons. who cares if long didnt buy the wheels from tirerack? thats like me going into a toys r us and trying to buy an adapter for my PSP and hearing "get lost, u didnt get the psp here, so no ac adapter for u!" wth?
and long, didnt u get the LM's from Hunter?
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If it is a liability issue, they should have mentioned this to him. Obviously it is not.
I am a small business owner and if I treated customer that bought product elsewhere and than wanted me to fix it and I refused, I would no longer be in business. One upset customer is a loss of 10 referalls. When customers are upset they are more likely to tell of there bad experiences to friends. My business is all about getting referalls with out that I am dead.
I say shame on TR for lack of service!
SG