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Tirerack should not be so defensive in this situation, they steal a big chuck of other business in sales with their business manners, publicity, website and refferal, they should have sold these adaptors to Long and hope he will come back to them later, but instead they choosed to loose him forever, and whoever will support his action by reading this...
Tires are one thing that you buy often in a lifetime and the way you act with your customer will make him come back or leave forever, now if these guys where selling pool tables or Cadillac (lol) then I would understand why they would not want to deal with a customer who purchased at another place and called for help.
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