I agree with Chi-town,
I personally think there is two sides to this story and quite frankly Long is using his credibility on this forum to his advantage. First off, you knew that you were getting the first exhaust, and the fact that you had problems is probably of no surprise (that much i get). I'm not sure what the hell you wanted Eisennman to do. You said you weren't happy, they said send the exhaust back, end of story. It sounds like you were trying to take advantage of the situation.
I personally don't appreciate you trying to sway all the e90 posters on here to be against Eisennhaus. I like companies coming on here to post help, and post specials for our members. All your doing is scaring away a good company with a great product cause you wanted to rice out the back of you car and have a fake quad exhaust.
Sorry, my 0.02cents, let the flaming begin