Quote:
Originally Posted by BC4J
Anyone tried getting their BM serviced across the channel? Based on what the likes of Carlosh & others are being charged by UK dealers, this must be a cheaper option. I doubt they could offer any poorer service!
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Don't actually see what Carl is so upset about.
Oil was correctly filled, and they replaced his worn discs by the book. By his own admission he rags his car.
He buys into the whole "my BMW is a better classs than a Ford" thing, but when it comes to stumping up cash it irks him. You've got to pay to play.
Either you accept the rates and go to a BMW Dealer
OR you go find a good independent. Simple.
I've worked on both sides of this. Simply put, if you want to buy your car from nice centrally located, flashy garages with services centres containing dedicated waiting areas (TV, Coffee, etc.), the latest diagnostic equipment and special tools (which the dealer must buy from BMW), Stores, personal pick-up and delivery, and hope to get treated with good loaners - it costs money to the dealer, and ultimately the customer with the rates per hour.
I've had my cars serviced on mainland Europe for the last 10 years. Even more expensive than the UK here in Switzerland, but a slightly more personal experience - and naturally big glossy service centres with stupidly complex coffee machines.
But the Swiss take reassurance with a high price - if it is cheap they become suspicious and want to know what is wrong with it.
My BMW comes with 3 years inclusive servicing and parts, and thereafter 7 years labour paid, pay for parts.
D.