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Originally Posted by ATG
Update: BMW Seattle took care of the massive scratches left on the paint by the good folks at Genesis car wash. They didn't charge me anything. So, big THANK YOU to BMW Seattle's detailing department.
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Who did you talk to at BMW Seattle for this? Not that I have the same paint problem but seems like the person who helped you out would be a good SA to deal with in the future, and I doubt just any SA would help out like this.