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I used Elms cambridge for my e46 M3. The guys on the desk were helpful but the guys in the garage had absolutely no idea about quality control.
I had some warranty work done on my rear suspension and first I kept being given the car back and told it was fixed only to drive the car 2 miles and hear the same issue, then it was given back twice with the steering very badly aligned and then once after complaining about the poor alignment it was given back and 20 miles later the steering wheel bolt came loose (I think rather than do a re alignment they just took the wheel off and moved it round a notch)
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