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      06-18-2013, 10:09 AM   #58
krazysk8er
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Drives: 2010 328xi Sedan
Join Date: May 2013
Location: SF Bay

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nice input damenbrazen.

So i took my car back to the dealership again this morning, told them I want some technician to take a drive with me, and actually two of them came to me, one is probably senior, and one was originally assigned to my car during my last visit. I showed them the noise and they actually told me thats normal, but i insisted and said I have tried other cars and didnt find it this bad on others. so they went to check on another car and finally agreed mine is louder than the other one they looked at.

the outcome, they told my advisor to write it up, and would look into this issue, as initially they didn't want to admit that was a problem. my SA also said that he would call me when car is ready for pick up, and "if its something about the steering rack, it probably would take a day longer", the other day, he said they would't really wanna look into steering rack as it is usually need to be approved by BMW north america.

i hope they can fix it this time, will up date.
Appreciate 0