Quote:
Originally Posted by silverbmwz3
"Its been so bad, I'm seriously considering spending my hard earned cash with another German manufacturer who treats their customers with the respect and service they deserve..."
I hope it doesn't begin with an M because from what I've heard they're just as bad.
The product is good, the sales guys are great until you've bought, but aftersales seems to be that way..... You are just a number, until BMW find it tough to sell cars before the first one is even off the line and make shed loads of money it won't change.
I threatened BMW customer service with not buying another BMW when they wouldn't help with a problem with my A C Schnitzer wheels but they know i) It is a hollow promise and ii) What difference is one unhappy customer going to make.
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Audi or Porsche for me... Unless BMW buck up their ideas....
Mercs are for grandads. Okay so I wear slippers whilst driving, but they're comfy...