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I've always had a great experience at both locations in both sales and service. Farmington Hills is where I got my last three cars (not Bloomfield just because the location is more convenient) and nothing compares to how awesome and nice the service staff is. I love the cookies and I think they host the car club dinner every year at the Bloomfield hills store. Not sure about that guys experience a few years ago but I've always been very happy.
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