[MikeyE91]

I'm getting the seatbelt / airbag light coming on intermittently from the passenger seat sensor failure that should be covered under the recall / extended warranty for my 06 325XIT.

The stealer said that my vin is not covered so I called BMW head office customer service and she was sympathetic but also refused to help.

Seems pretty arbitrary how they decide who gets covered and who does not. Who can I make a formal complaint to?

Thanks,

MikeyE91