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I had my car done back in March, there are some issues now with scratches on both of the front windows (I suspect this would happen on all of them but I don't really have passengers that roll the windows down on the rears). There are some documented issues of this occurring on E9x's and it's most likely due to the second inner membrane collecting dust/dirt. I'm going to call them up to see what they can do (Higgs- still haven't done that yet lol). I've had all my past cars done there and I can still definitely vouch for their quality of work and value for what you're getting, this is more a bmw quirk.
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