Quote:
Originally Posted by Terrance28
I guess I know where to go to get my car serviced now. Garlyn shelton needs to stepup. They don't have Sh!t.
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They were a disappointment when we purchased our X5 there last year. They drilled in the front plate when explained numerous times not and they agreed to and then told me that they're required by law to do so, I said BS you don't even have my plates yet, then they blamed someone in service.
Our CA was never to be seen, so they passed us onto another guy from their Volvo department who didn't know anything about the X5.
Then they forgot to get mats from service before the parts dept. closed, then shipped me E53 mats for a E70. They mis-wrote the contract to our benefit but my honest wife corrected them.
I guess it's good enough and they must be selling lots of cars to Fort Hood folks but they suck even for a small dealership.