Depending on your relationship with your CA, I think his attitude is okay. Their information, while better than ours, is still limited. After the ship docks it may take a day to unload, then they have to update their systems to show a new status... these things take some time. When it gets to the VPC it will be in a black hole until it's released to a truck - and then there's no guarentee that the truck will be departing immediately...
Basically, be patient. It will be there soon. I'm sure he can give you updates as he learns more. Just let him know you don't mean to be a pebble in his shoe, but you're just excited and anxious and any progress updates are appreciated. If he is a good CA he will keep an eye on it and let you know.
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I think it is bad luck to be superstitious
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