Roadside, the group handling BMW roadside assistance, will be making their roadside assistance smartphone app available on April 8, 2010. Once the user is registered, the VIN, GPS Coordinates and type of service requested is electronically transmitted to a roadside call center. This has the potential to reduce the call time by 60% leading to quicker dispatching and an overall better experience.
The Key Features:
- Roadside Services – Get connected with Roadside Assistance by selecting the service you require including: Towing, Battery, Tire, Fuel, Lock Out , and more
- Dealer Locator – Search and find Centers near you. Pin point dealers closest to your location, find hours of operation, and obtain dealer contact information
- Service Details – The minute help is on the way a reference number, service dispatch information, & Estimated Time of Arrival is transmitted directly to your phone
- VIN Registration –Confirm your BMW’s Vehicle Identification Number (VIN) and eligibility for Roadside Assistance thus expediting the service dispatch
Some of the key new features include:
- Dealer locator
- BMW Assist speed dial (for remote unlock and stolen vehicle recovery)
- multiple vin registry
See
http://www.roadsidemobile.com/bmw
Source:
http://www.bimmerfile.com/2010/04/01...-app-revealed/
Phone compatibility chart and screen captures below.