Quote:
Originally Posted by Kerr
Never once in 10mins though. Often I had to make an appointment and go back later that day or another day.
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Well they offer a booking system, no doubt isn't perfect, it is a system that once you have booked, you can attend the appointment and walk out with a working product. Surely appointments are 10MINs but they invariably do run late etc. But the point is, support is there and you can be sure of a resolution within that appointment.
As for Kia/Porsche analogy, not sure that's appropriate as this isnt about the length of warranty; but rather customer service based around product support. Kind of like Lexus vs. BMW would be a more appropriate comparison. But hey, choice is what makes the world interesting
