Quote:
Originally Posted by OVRSTR
They're giving everyone with the failed fuel pump two months payment for compensation. What's the big fucking secret?
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Its probably a case by case basis depending on your dealership, how long you car is out of commission, how level headed you are when talking to them, and if the moons aligned. With another car manufacturer I got a customer satisfaction buyback (NOT BMW), but it is possible. I happened to have known the Field Operations Manager of that manfacturer, so that facilitated the action. Anyway, if BMW decides to do something like this, they dont want it broadcasted all over the net, they want it quiet. They cannot afford to do this for tons of owners...but they do this when necessary.