At this point, guess we have gotten enough negative comments about this situation,
so, we feel, some things have to be said sincerely to our board members.
Up until this point, we have not even posted our side of story or thoughts on this,
and we were actually planning on not to.... but guess, it is time for us to let out at least some of our side of story.
For Meisterschaft units - Partial and final assembly points
were/are either in Korea or Japan depending on the production batch and items
(particularly previous batch production of E60 M5 stainless steel units, all previous E46 M3 Titanium and stainless steel units were produced in factory in S.Korea and new E60 M5 and E63 M6 Titanium units are being produced and scheduled to be produced in factory in S.Korea . Stainless steel and Titanium units for porsche exhausts were produced in factory in Japan and new batch of stainless steel E63 M6 and Mercedes AMG units are currently scheduled to be produced in factory in Japan as well).
Depending on the factory schedules, production locations change. We were not too sure if you wanted to know the details of our production operation: (we have found this issue, kind of interesting; why that official letter of eisenmann showed such interests which leads to such demanding question, where these Meisterschaft units are made/ and stated, emphasizing Meisterschaft units are made in Korea and not aware of being produced in Japan - trying to make the product image appear or look inferior? - but simply fact doesn't change: Meisterschaft units are made with higher quality welding techniques, also with premium materials and also with far more advanced machines - no question about it, since we have delivered eisenmann units for 8 years, we know about the quality and we know about the products / we also clearly remember how much Meisterschaft units were highly appraised by eisenmann folks previously / saying they have never seen anything in such high quality product before - nothing further to be said on this.
Only true reason, why this info is not out to public is, because we were marketing eisenmann / meisterschaft products as Handmade German products from the day one. Business has developed in different ways for years (more explanation to follow under), so continue our marketing campaign and embrace, develop eisenmann brand was the reality we were facing.
Back to issue, (regards to meisterschaft products), regardless which factory the units are produced, we have done more than enough quality control checks at the factory sites before they get shipped to our US warehouse and we followed strict and extensive QC before shipping any units out from our warehouse to our demanding customers.
so, there should have been no quality issues - we just wanted to make sure that we send out nothing but top quality products to our customers. Yes, we did have our difficulties when we were developing items and we also had our down-times left and right, but we were so glad to see our customers were happy with products that they have received from eisenhaus and we were also very pleased that we are building meisterschaft - eisenmann line up to the next level together with eisenmann (under eisenhaus hold with continuous communications with factory in Germany).
During your purchase process,
if you were given thoughts or told these Meisterschaft units were made in Germany by our end, it is our bad, we do absolutely and sincerely do apologize if we have misleaded you in such way - really nothing else can be said on our side due to the fact that Meisterschaft units are not made in Germany at the end of the day and not made by eisenmann anymore: previously in initial stages, eisenmann did OE made some productions for meisterschaft units for eisenhaus - back in E46 M3 production days - year 2001 (we even have photos of it), along with meisterschaft logo stamps on the units (we remember we even had to pay the stamping molding cost to eisenmann factory for this OE production tip stamps (we have paying record) - just like kelleners sport ones: which by the way, kelleners units do not come with Kelleners logo on tips but only on the muffler body).
Again, back to issue: The fact is, Meisterschaft unit production were done by eisenmann in the begining, but since production have moved onto next level: Meisterschaft units are no longer made by eisenmann, Germany. The start was E46 M3 titanium units and SR pipes for E46 M3s. EisenHaus requested so many times to eisenmann factory to make full cat-back pipes to go along with rear box; to be competitive in the market, but it never happened. so, EisenHaus started to build top quality SR-pipes to suit demands of our customers to boost sales of eisenmann products - just the same way as your E60 M5 SR pipes, E63 SR pipes. you guys can go on, look at eisenmann site, if you see any SR pipe options... we came up with m6 unit and 335 units even before eisenmann units even come out to the market, (our units looks completely different), also none of AMG units we offer is offered by eisenmann.. 335 SR pipes are not even offered by eisenmann and on and on and on.. so how does this make Meisterschaft as a fake product?
and we find it very amusing one of popular unit being sold right now (by another third company – claims they have made it) on current market is ca opy of our meisterschaft unit!? (You know who you are, yeah.. you: we are sure you are watching this and we hope you are not laughing at it..)
Anyway, such example, leaded eisenhaus to produce more meisterschaft units to fullfill the demands and we also started producing premium level product - Titanium units which we again asked numerous times to eisenmann factory to invest and start making Ti units, but project was disagreed, rejected and never happened, so eisenhaus had invested on such costly development on our own and started to develop and started delivering these neat Ti units, which is truly work of art (it was the first in Euro vehicle tuning market - gruppeM Ti unit :made by a small company moteck came out years after our product). Since we had no problem calling our units meisterschaft - eisenmann units from the beginning, and since we were keeping the relationship in such - exclusive distributor for eisenmann for very long time, we did every-possible-way we can to develop eisenmann and meisterschaft combination to satisfy the demanding needs from our customers and grow the brand in the market.
From the hater's posts to document from eisenmann, all out and done and enough damage done on our side, we do not want to get into any further details why and how this eisenmann - eisenhaus deal went sour and so bad it seems.
but if indeed, eisenmann factory was all of sudden got ticked off on using eisenmann names on our units after 8 years!?, then we have no stance, nothing but apologize to our dear customers. and also if you say, if our units are mislabeled, then also yes, as long as eisenmann keeps their stance on this and not willing to explain the situation favor to our side then it becomes a fact, which we can not change. so, it automatically becomes our bad and we are again in a spot to sincerely do apologize on what happened.
But such business plans and projects which was noted and exchanged many times over the phone conversations and over numerous meetings, and honestly, and stupid enough on our end, all that time over 7-8 years, we thought we were developing and incubating eisenmann - meisterschaft brand together, but nothing more; that is a fact.
we even had a time upuntil few months before this had happened - on eisenmann German website,
our meisterschaft products were proudly displayed and sold - naming few; ti units, stainless steel SR pipes units and CFK tip options etc (they even have some stock at Germany which we have sent); and that is a fact.
We really thought we were kicking asz. Truly collaborating and developing the brand to next level together with factory in Germany. We thought we were building something together.
After math, as bad as it seems, our effort developing eisenmann became such tarnished and we are getting a lot of criticisms for our such actions, but at the end of this whole story, if this was going to be the result for us anyway, despite the fact of our sincere effort to develop eisenmann brand, then we are rather glad that this has happened now then later. Truly, Best of luck to new eisenmann distributors.
Since now we can start calling meisterschaft units; as true "Meisterschaft" units
If you need these Meisterschaft units, please let us know, we will also do our best to fullfill your needs.
If we were going to betray eisenmann / ruin their reputation, or if we had no intention of developing eisenmann brand and working with eisenmann as claimed, we probably could have done it easily long time ago, there is always more than 1 way to look at things,
as far as we know, meisterschaft and eisenmann units especially for E60 M5 and E63 M6, they became a must item for tunning m5 and m6 nowadays, and so far up until this point, customers have enjoyed so much on choosing which product to go with also adding up the sectional pipes for their cars or not...
...sadly, now we are arguing which one is better or worse and which one genuine and non-genuine,
which one is what... instead of pleasing people... truly sorry and sad.
Meisterschaft was the greatest sounding exhaust and quality was simply immaculate and amazing unit until this issue bursts out and all of sudden, people are calling these units - fakes, inferior master-crap. Ironic, isn't it? Best souding and best craftmanship to inferior quality product over night? ....?
Seriously, after the incident, past one month and a half, we have been asking our current unit purchasers, who did not like meisterschaft unit the day he receieved it and install it on your car? and which mechanic was not impressed with the quality of the product, when you try to install at the shop? who said bad things or bad influnce went to the eisenmann way from meisterschaft quality and product influences? Who was not satisfied when you first turned on your motor after installation?
You don't have to be convinced by our stories babled up on here by our end - maybe it is insignificant matter to you.
Regardless of what we say, and regardless that we are bastards, liars and schafters whatever you call it,
one thing for sure, our products will speak for itself. That is the hard fact.
We are not shy from showing off the quality of our products and more over we are not shy from offering awesome, kick azz customer service and lastly we are not hiding but answering phone calls and taking care of our customers' needs.
we are not a big company, but we were good enough to bring smiles to your faces with nice enough products of ours and also good enough to develop and bring in all innovative and fun things/ parts such as Ti, CFK units to previously non-such product existence market.
Overall, This situation really makes us sad and also very sorry, and for this reason, we are willing to make this right for you. If there are any customers out there who have concerns, problems with current products, please call us in and also for those people who do not even have our products and seeing this case amusing and saw an opportunity to put negative comments about our products and company, we ask you to please stop it at this time. We are trying to set the record straight up here with our true customers which is very important for us. Sincere service is what we have developed and offered to our customers for past 8 years - flat out, regardless of your unnecessary harsh comments - not necessary here. We already know the seriousness of situation and we are here to take care of it.
Again for those who are affected by this issue,
by any means, and all means, we do sincerely apologize what had happened and about all this confusing mixups
and if you would let us have a chance to fulfill your tuning needs and taste in the future,
we will be very flattered and will do our very best to accomplish it without such noise.
Thank you very much for your understanding.
Sincerely
EisenHaus - Meisterschaft exhausts systems
www.eisenhaus.com
Tel: 630.787.1600