Quote:
Originally Posted by kevbhoy
I had the same problem at John Clark Aberdeen a few years ago just before we bought our first BMW (325Ci). Turned up in my works car...N reg Laguna...and they didnt come near me! Lost the sale.
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Hey you live in a great part of the world, I have some smashing memories of my time spen there.
I used to be in the caravan industry many years ago based in Hull and we had some small company aircraft. In the winter I'd fly into Aberdeen an then to our main dealer in Frazerburgh but in summer, I'd link up with the local rep and spend a week driving instead. Great fun!
Anyway, it isn't just BMW dealers who are guilty of arrogance.
I remember attending a caravan show in the north and witnessed one of my dealers totally blank a potential customer who was scruffy and in working gear.
I kept an eye on him and he was p*ssed off so I directed him to another dealer who obtained an order for my statics worth £120k (a huge sum in those days).
Turned out to be a farmer with planning permission for a new site.
I had to appear to be neutral but no way was I going to lose the business.
Bloody idiots. I always go to a dealer in jeans and teeshirt now just to guage their reaction and prefer to use my van.