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All I can say is WOW this is like the 4th or 5th one!
I would certainly look for another place to take your vehicle to.
Unfortunatly I dont believe that dealerships have much of a vested intrest representing the BMW brand. Essentillaly they are franchises of the BMW label.
Sorry to hear of your miserable experience, It is similar to mine with a particular Dealer in the DFW area. As true customers...you were not looking for a hand out, but rather a "Help" out.
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