Quote:
Originally Posted by John 070
I think the purpose of that act was to make warranties more easily understood and enforceable. I think it's misunderstood over and over on this forum. The general idea is there, but it's totally misquoted and taken literally, wrong. In practice, don't BMW dealerships routinely deny warranty repairs on cars that were only serviced by they themselves?
|
No, dealerships do not normally refuse warranty service as long as the owner can show that maintenance was done on time using approved parts and fluids. Warranty service is only refused if the maintenance was done wrong, not done, or improper parts/fluids were used.
I know of no case where warranty service was denied due to maintenance being done either by the owner or by an indy as long as records and receipts showing parts/fluids are kept.