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      05-09-2013, 03:04 AM   #64
Kerr
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Drives: BMW M235I
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Quote:
Originally Posted by MERLIN335i View Post
UPDATE:

Tyres have gone back throught the supply chain, and have now reached the final warehouse. Conti Technical now have to collect them, have been promised a report within 48hrs of them entering their department.

So hopefully we will have the report by the middle of next week.

It appears my refund also has to come through the same route (4 companies), will be interesting to see how much I actually get back, as opposed to how much Conti award.

Already been told it will be 40% of the retail price of the fronts, and 20% for the rears (Conti already given remaining tread depth).

The fact that nobody has posted they currently have the same problem, is a good sign.

Will keep you posted.

Michael.
I had two Goodyear tyres fail years ago.

I had 55% tread depth and was originally offered a 55% refund.

Turns out if the tyres are under 1 year old they have to offer you a full refund and not based on tread depth which I did get.
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