Quote:
Originally Posted by BMWSF
I welcome any and all of "bashers" of BMW of San Francisco to try picking up the phone (old fashioned, I know) and giving me a call rather than posting your brains out on how bad we are.....little do you know sometimes the only way to get what you want is to ask, and if there is special treatment you need....no wash, BMW to drive, we will try.
Jeff Johnston
BMW of San Francisco
Service Manager
jjohnston@bmwsf.com |
Clearly this is nonsense. Not only I have picked up the phone, but I even
left voice messages for you to call me back with all my details. The response?
Complete silence. So I think we'd rather post our brains out and avoid BMWSF
like the plague cause new fashioned or old fashioned ways didn't seem to
work. With so many complaints and "bashers" perhaps you should start calling
people and find out what the problems were, instead of the other way around.
Regarding a BMW to drive? Oh please...on the two occasions that I was there,
I was put in a dingy and filthy cavalier from enterprize. Not to mention that I
had booked an appointment well in advance and I have bought my car from there.
The simple fact that there are so many people in here who have complaints
and very few to non existent with good words about the service and the
SAs at BMWSF, ought to tell you that something is wrong and needs fixing.
Two times visiting the service dept and one the bodyshop were enough for
me to decide never to come back. The experiences were horrible (a long
post in here wouldn't be enough to describe everything) and on all occasions
there were blatant attempts to steal my money and waste my time.
