Quote:
Originally Posted by maigais
1) Promise to call back - do not do that twice
2) Never got actual invitation to 1st series presentation (told me great stories about that when I was signing contract)
3) Bmw driver days, I do not think they have them. Cos if they are 3 times a year, thats every 4 months, and they at least should know approx it will happen.
Now #1 and #2 shows me service level, not calling back is just something I personally hate and never do to my customers even I have bad news.
#3 is 50% of sale to me.
+ BMW is German company and they sell luxury cars - I expect German punctuality and service.
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1. Welcome to the real world... We all hate it
2. I am on the amiling lisr for all new model launches, events and the BMW magazine, and do I recieve
any of these? No
3. Don't hold your breath