[Chris_506]

Originally Posted by annalisa_ferri

Finally ECS did the homework…

It took more than 6500 views and 300 replies (and counting) from users all around the world to have substantial questions related to quality and process control answered.

Why this harsh, sometimes boring pin-pall was needed, remains a mystery to me, especially considering that many other manufacturers have this information readily and easily available in the description of similar products. Just as example, have a look to this from PFC – Performance Friction:

“ALL parts are proudly made in the USA”
Reference: http://www.performancefriction.com/about-us/faqs.aspx

“Performance Friction Corporation, 83 Carbon Metallic Highway, Clover, SC 29710, USA fulfills the requirements of the following ISO Technical Specification: ISO/TS 16949 : 2009”

“Performance Friction Corporation, 83 Carbon Metallic Highway, Clover, SC 29710, USA fulfills the requirements of the following ISO Technical Specification: ISO 14001 : 2004”
Reference: http://www.performancefriction.com/p...on-brakes.aspx

As I admitted several times, my error remains: not having asked in advance, and having assumed that ECS does the same as others do: making this product in the USA. But you know, once the confidence is lost, it is lost. That’s it.

I can only hope that ECS would include the infos in his web pages, side by side with a clear statement about the origin of the products. To discover this opening the box and hearing “we would have told you if you only had asked” is not a serious approach.

Thanks to ECS and to who has (positively) contributed to the discussion.
Following ECS, I will not keep the thread alive.

well said