Thanks guys - No, it's not comfort access.
Hockeyplayer, sounds like what your gf's car has. I didn't realize there was a button at the back of the slot, so I'll pop my finger in there next time. I didn't try too much last night, but that'll probably solve the problem temporarily.
If there's a button back there, there's obviously something causing it to get stuck, so I wonder if there's a better way to fix it.
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