^^In reference to the post above, just want to make it known that a Dealership shouldnt pay the negative consequences of one bad sales rep, I agree with SLALOM 100% There are many many sales advisors which are superb in every dealership, you just have to know them or be a lucky girl or guy to have that advisor who will take that extra step to make sure youre happy.
I repeat i dont want people to think im putting down rallye, nor any dealer because im in the business and i know the last thing i would want is for someone to take business away from me, since this is how i live and have fun.
If a person has an issue, then thats what managers are there for.
If the guy is an Ahole, then ask for someone else to help. simple as that.