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I had no quibbles on any of the extended warranty repairs with BMW but they were all pretty clear cut warranty issues, trim and wear & tear are the things to watch out for as they won't be covered. Also there are different levels of cover so you need to check that the items you want covered are included in the price. If I remember correctly the warranty is actually run by another company not BMW but it is sanctioned by them.
I heard some fairly good and bad things about warrantydirect but haven't looked into others
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