Leebmann24*** AVOID!! SYHSTERS!!!!

Waspo · 05-15-2015, 09:56 AM

SHAME ON YOU LEEBMANN24!

I spent over 400 euro buying a BMW Heads-up display from Leebmann24, and after 10 days fitted to the car the display on the dashboard has gone dim and un-readable, ‘FAULTY’.

The Shysters who are called Leebmann24 are refusing to replace my item point blank, despite EU selling Law, in which they are responsible for the replacement of faulty item. They say I must go to my local BMW here in the UK and get them to replace. WRONG LEEBMANN24, YOU are responsible and you cannot hide in Germany just because I am in UK. I have been advised that I am in the right and you MUST replace my item according to EU selling Law.

I told you in my emails you have picked a fight with someone who will not roll over and accept your woefully wrong decision. So do the decent and RIGHT thing and replace my item.

I do advise that buyers be aware of these people, they cannot be trusted to act according to the EU Law and think they are beyond the law.
See you in Court Leebmann24

In German.

SCHANDE ÜBER SIE LEEBMANN24!

Verbrachte ich mehr als 400 Euro, eine BMW-Heads-up-Display von Leebmann24 kaufen, und nach 10 Tagen zum Auto Display ausgestattet ist das Dashboard dim und UN lesbar, 'Fehlerhaft' gegangen.

Die Halunken, die Leebmann24 genannt werden, weigert sich, mein Punkt Punkt blank zu ersetzen, trotz EU-Gesetz, in dem sie verantwortlich für den Ersatz von defekten Artikel sind zu verkaufen. Man sagt, ich muss zu meinem lokalen BMW hier im Vereinigten Königreich und Sie zu ersetzen. FALSCHE LEEBMANN24, SIE sind verantwortlich und du kannst dich nicht verstecken in Deutschland nur, weil ich in UK bin. Ich wurde geraten, dass ich in der rechten Ecke und Sie meinen Artikel nach EU ersetzen-Recht zu verkaufen.

Ich habe Sie auf meine e-Mails, dass Sie einen Kampf mit jemand ausgewählt haben, die nicht umdrehen und akzeptieren Ihrer erschreckend falsche Entscheidung. Also das anständig und richtige tun und meinen Artikel zu ersetzen.
Ich rate, dass Käufer dieser Menschen bewusst sein, sie nicht trauen zu handeln nach EU-Recht und denken, dass sie darüber hinaus das Gesetz.

Wir sehen Sie uns in Court Leebmann24

richk84 · 05-15-2015, 10:10 AM

Whats the German for SYHSTERS?

Waspo · 05-15-2015, 10:11 AM

Quote:

Originally Posted by richk84

Whats the German for SYHSTERS?

Vankers!!!!

richk84 · 05-15-2015, 10:12 AM

Quote:

Originally Posted by Waspo

Vankers!!!!

Hahaa

Vitalität · 05-15-2015, 10:20 AM

Ok so let me just clear something up, you bought head up display and the problem now that you are experiencing is the cluster/speedometer or the nav screen? And the faulty message is related to the installation of the head-up display?

Waspo · 05-15-2015, 10:36 AM

Quote:

Originally Posted by Bimmer360

Ok so let me just clear something up, you bought head up display and the problem now that you are experiencing is the cluster/speedomater or the nav screen? And the faulty message is related to the installation of the head-up display?

No,

The display was fitted correctly and worked for a good week and i was pleased. However ever since the led headsup LED display has been getting dimmer and dimmer, despite it on FULL Brightness on the phone app.
It is now so dim that some of the display does not show at all.

Here is some pictures taken earlier this week. the display is now worse than this. as you can see some of the numbers and symbols are missing not showing.

This display is set to 'Display All' so EVERY led icon, number symbol should be up and showing.

In day light driving i have to have the black cover on the back just to see the display

Vitalität · 05-15-2015, 10:49 AM

Oh Ok I get it now. The head-up display screen you purchased is the one having problem. Not sure about Europe and you did mention EU law, here in the US, there's always warranties on pretty much everything (work/installation/product) for a year unless specified that an item is not. But for things like yours, it doesn't seem right that they route you to the dealer.

Quote:

Originally Posted by Waspo

No,

The display was fitted correctly and worked for a good week and i was pleased. However ever since the led headsup LED display has been getting dimmer and dimmer, despite it on FULL Brightness on the phone app.
It is now so dim that some of the display does not show at all.

Here is some pictures taken earlier this week. the display is now worse than this. as you can see some of the numbers and symbols are missing not showing.

This display is set to 'Display All' so EVERY led icon, number symbol should be up and showing.

In day light driving i have to have the black cover on the back just to see the display

Shaun69 · 05-15-2015, 10:50 AM

Would have to disagree with the post title tbh. I've been purchasing parts from America, Japan and Europe for years and I think you have to consider the types of parts you're ordering and what will happen if they fail. I'd alway order cosmetic and mechanical parts but tend to order electrical parts from UK or accept return issues. I've order from leebmann and the parts came within 7days and were 25% cheaper the cheapest UK price.
Just my 2pence.

Waspo · 05-15-2015, 10:57 AM

Quote:

Originally Posted by Shaun69

Would have to disagree with the post title tbh. I've been purchasing parts from America, Japan and Europe for years and I think you have to consider the types of parts you're ordering and what will happen if they fail. I'd alway order cosmetic and mechanical parts but tend to order electrical parts from UK or accept return issues. I've order from leebmann and the parts came within 7days and were 25% cheaper the cheapest UK price.
Just my 2pence.

Not sure why you disagree, as EU law states:

I quote: "The trader is always liable for remedying the defect and in some EU countries you also have the right to request a remedy from the producer."

If your interested the whole EU selling law is here: READ HERE

Then tell me i am wrong???????????

Nobody disputes that Leebmann24 is not cheap or quick, just that they are choosing to Ignore EU selling laws by telling me that they WILL NOT REPLACE a faulty item?
Even BMW UK, who i spoke to this afternoon say that they MUST replace my item.

Just be warned that if you do get a faulty item from Leebmann24 you won't get a replacement or your money back!!!

BE AWARE!!

Shaun69 · 05-15-2015, 11:01 AM

I disagree with the title not you're complaint. Usually with electrical goods you return them to the distributor who won't have a spare car to test it on so will return to BMW if it's older the 28days so BMW can check the part and determine whether it's covered under warranty. Won't BMW UK just take the part back or does it have to go to BMW Germany?

Waspo · 05-15-2015, 11:10 AM

Quote:

Originally Posted by Shaun69

I disagree with the title not you're complaint. Usually with electrical goods you return them to the distributor who won't have a spare car to test it on so will return to BMW if it's older the 28days so BMW can check the part and determine whether it's covered under warranty. Won't BMW UK just take the part back or does it have to go to BMW Germany?

BMW UK, do not have this part in the UK at the moment as it is so new, and thats the reason i bought it from Germany.

So BMW UK have no knowledge of this item, and can't exchange something that is not even on their system.

I have not finished with BMW UK, BMW Europe yet so that may change as i get deeper into their system and start shouting at more people.

BMW Partridge, Southampton, practically laughed at me when i took the unit in yesterday, but i expected that from a snotty nosed Stealer Service department, that's why i will never use a stealer unless i have too. I asked this snotty if a technichian could look at it to determine it was faulty and he just looked at me as if i had dog Sh1te on my trousers!!

The purpose of my post and on their Facebook and on there twitter and on all BMW Forums u can join and post,is to make people aware that whilst Leebmann24 is cheap and quick and convenient, they will NOT replace a faulty item be it a BMW Mat or a BMW Heads Up Display!!

They are not conforming to EU selling law as far as i can read, and i am taking advice on that as well.

This should not happen, and i have warned them that i am not a person who will roll over and accept their pitiful excuse for what they call Customer service!!!!

Shaun69 · 05-15-2015, 11:24 AM

I hope you get your money back and think BMW UK is where you need to be making the most noise. Leebmann can't send you a new one until they determine the fault isn't something you've done ie spilt liquid on it and as (I'm assuming) they have no way to determine what the fault is they have directed to your local BMW instead of returning to them for them to send to there local BMW.

Waspo · 05-15-2015, 11:38 AM

Quote:

Originally Posted by Shaun69

I hope you get your money back and think BMW UK is where you need to be making the most noise. Leebmann can't send you a new one until they determine the fault isn't something you've done ie spilt liquid on it and as (I'm assuming) they have no way to determine what the fault is they have directed to your local BMW instead of returning to them for them to send to there local BMW.

I have offered to send just the display unit back at my own expense, (No point in send the wiring loom back tht is just wires!!) so their technicians could look at it. I have nothing to hide and if it is my fault i would take it on the chin!, but their advice on that was 'If you send device back to us, we not held responsible for it's return, we cannot replace'

That was not my bad English, but their translation!!

But as this has been failing gradually over a few days and still getting worse, i can only surmise that the display is dying. I have seen this on other LED displays.

I have a case submitted via Barclaycard, so i will get the money back, but the point is they cannot treat buyers this shabberly and everyone reading this Must be aware of this Shyster practice.

Yes it is probably hidden in their German T & C's, but even that is overruled by the EU selling Law, as is our UK sale of Goods Act! If you have a faulty item within a certain period of time you are entitled to a replacement, repair or refund!!

makkan00 · 05-15-2015, 11:56 AM

Quote:

Originally Posted by Waspo

I have offered to send just the display unit back at my own expense, (No point in send the wiring loom back tht is just wires!!) so their technicians could look at it. I have nothing to hide and if it is my fault i would take it on the chin!, but their advice on that was 'If you send device back to us, we not held responsible for it's return, we cannot replace'

That was not my bad English, but their translation!!

But as this has been failing gradually over a few days and still getting worse, i can only surmise that the display is dying. I have seen this on other LED displays.

I have a case submitted via Barclaycard, so i will get the money back, but the point is they cannot treat buyers this shabberly and everyone reading this Must be aware of this Shyster practice.

Yes it is probably hidden in their German T & C's, but even that is overruled by the EU selling Law, as is our UK sale of Goods Act! If you have a faulty item within a certain period of time you are entitled to a replacement, repair or refund!!

Firstly, I feel sorry for you Steve. I completely agree with you and Leebmann (shitty company IMHO) should take it back and deal with bmw Germany themselves.

You are correct and they are wrong under EU law.

However this is the problem with every other German Seller and they treat UK buyers as shit!

I bought my M5 wings from German suppliers. Within 15 days one of indicator developed a fault. I was advised to take it out and send it to them. They wanted it to test and then replace. I am not happy to drive the car with one indicator missing.

Your situation is even worst as they are blankly refusing the return.

And you are right about dealers as well. Fooking cunts are so busy to rob their clients with service charges that they hardly car about retrofit / further issues.

I was happy to pay £2K for BMW performance kit for my 520d and I was 'advised' to consult after market tuners. As dealer was not interested to work where they have to learn something new or spend sometime fitting performance kit.

I hope you get your money back and I am with you re: Spreading this news so other forum members can avoid these jokers when feasible.

AlanYoro35i · 05-15-2015, 12:00 PM

this isnt about money, its for the pride!! take them to court and make them apologise to us holding the england flag!!

Waspo · 05-15-2015, 01:06 PM

Quote:

Originally Posted by makkan00

Firstly, I feel sorry for you Steve. I completely agree with you and Leebmann (shitty company IMHO) should take it back and deal with bmw Germany themselves.

You are correct and they are wrong under EU law.

However this is the problem with every other German Seller and they treat UK buyers as shit!

I bought my M5 wings from German suppliers. Within 15 days one of indicator developed a fault. I was advised to take it out and send it to them. They wanted it to test and then replace. I am not happy to drive the car with one indicator missing.

Your situation is even worst as they are blankly refusing the return.

And you are right about dealers as well. Fooking cunts are so busy to rob their clients with service charges that they hardly car about retrofit / further issues.

I was happy to pay £2K for BMW performance kit for my 520d and I was 'advised' to consult after market tuners. As dealer was not interested to work where they have to learn something new or spend sometime fitting performance kit.

I hope you get your money back and I am with you re: Spreading this news so other forum members can avoid these jokers when feasible.

Thanks Sam, now you know why i have not done a thread on this!!

Quote:

Originally Posted by Yoro35i

this isnt about money, its for the pride!! take them to court and make them apologise to us holding the england flag!!

You bet Yoro!

Waspo · 05-15-2015, 01:14 PM

Anyone who wants to support me, please go here... https://www.facebook.com/leebmann24/reviews

and leave a negative review please?

Appreciated fellow E90 Post(ers)

makkan00 · 05-15-2015, 02:22 PM

Quote:

Originally Posted by Waspo

Anyone who wants to support me, please go here... https://www.facebook.com/leebmann24/reviews

and leave a negative review please?

Appreciated fellow E90 Post(ers)

Done and in all honesty, I would expect same from fellow members as well.

Its a matter of principles.... Its brand new item and surely should be covered!

Waspo · 05-15-2015, 02:29 PM

Quote:

Originally Posted by makkan00

Done and in all honesty, I would expect same from fellow members as well.

Its a matter of principles.... Its brand new item and surely should be covered!

Thanks and duly appreciated Sam

Waspo · 05-15-2015, 02:34 PM

Had an email reply from the UK European Consumer Centre. They think i have a case and wish to interview me next week, with all the correspondence, receipts etc.

Leebmann24, are you Ready for a fight????

makkan00 · 05-15-2015, 02:35 PM

Quote:

Originally Posted by Waspo

Thanks and duly appreciated Sam

No worries Steve. Shared it on E92 forum and my face book page as well.

jammy78 · 05-15-2015, 02:56 PM

Just make the claim via your credit card.... It'll just be a few forms to fill in & done!

05-15-2015, 09:56 AM	#1
Waspo Lieutenant Colonel 108 Rep 1,568 Posts Drives: E90 330i M Sport, Silver Join Date: Aug 2014 Location: Southampton, England iTrader: (5)	Leebmann24* AVOID!! SYHSTERS!!!! SHAME ON YOU LEEBMANN24! I spent over 400 euro buying a BMW Heads-up display from Leebmann24, and after 10 days fitted to the car the display on the dashboard has gone dim and un-readable, ‘FAULTY’. The Shysters who are called Leebmann24 are refusing to replace my item point blank, despite EU selling Law, in which they are responsible for the replacement of faulty item. They say I must go to my local BMW here in the UK and get them to replace. WRONG LEEBMANN24, YOU are responsible and you cannot hide in Germany just because I am in UK. I have been advised that I am in the right and you MUST replace my item according to EU selling Law. I told you in my emails you have picked a fight with someone who will not roll over and accept your woefully wrong decision. So do the decent and RIGHT thing and replace my item. I do advise that buyers be aware of these people, they cannot be trusted to act according to the EU Law and think they are beyond the law.** See you in Court Leebmann24 In German. SCHANDE ÜBER SIE LEEBMANN24! Verbrachte ich mehr als 400 Euro, eine BMW-Heads-up-Display von Leebmann24 kaufen, und nach 10 Tagen zum Auto Display ausgestattet ist das Dashboard dim und UN lesbar, 'Fehlerhaft' gegangen. Die Halunken, die Leebmann24 genannt werden, weigert sich, mein Punkt Punkt blank zu ersetzen, trotz EU-Gesetz, in dem sie verantwortlich für den Ersatz von defekten Artikel sind zu verkaufen. Man sagt, ich muss zu meinem lokalen BMW hier im Vereinigten Königreich und Sie zu ersetzen. FALSCHE LEEBMANN24, SIE sind verantwortlich und du kannst dich nicht verstecken in Deutschland nur, weil ich in UK bin. Ich wurde geraten, dass ich in der rechten Ecke und Sie meinen Artikel nach EU ersetzen-Recht zu verkaufen. Ich habe Sie auf meine e-Mails, dass Sie einen Kampf mit jemand ausgewählt haben, die nicht umdrehen und akzeptieren Ihrer erschreckend falsche Entscheidung. Also das anständig und richtige tun und meinen Artikel zu ersetzen. Ich rate, dass Käufer dieser Menschen bewusst sein, sie nicht trauen zu handeln nach EU-Recht und denken, dass sie darüber hinaus das Gesetz. Wir sehen Sie uns in Court Leebmann24 __________________ Understeer is when you hit the wall with the front of the car, oversteer is when you hit the wall with the rear of the car. Horsepower is how fast you hit the wall and torque is how far you take the wall with you"
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05-15-2015, 10:10 AM	#2
richk84 Lieutenant Colonel 141 Rep 1,534 Posts Drives: e93 330i Join Date: Oct 2012 Location: All over iTrader: (0)	Whats the German for SYHSTERS?
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05-15-2015, 10:20 AM	#5
Vitalität Captain 127 Rep 807 Posts Drives: BMW i3 & X5 Join Date: Mar 2015 Location: Denver, CO iTrader: (2) Garage List 2015 BMW i3 BEV [10.00] 2007 BMW X5 48i [0.00] 2006 BMW 330i [0.00] 2004 BMW 330i [0.00]	Ok so let me just clear something up, you bought head up display and the problem now that you are experiencing is the cluster/speedometer or the nav screen? And the faulty message is related to the installation of the head-up display? __________________ Garage: BMW i3 Giga World BEV \| BMW E70 X5 Last edited by Vitalität; 05-15-2015 at 10:28 AM..
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05-15-2015, 10:50 AM	#8
Shaun69 Private First Class 13 Rep 171 Posts Drives: 335d Join Date: May 2013 Location: London iTrader: (2)	Would have to disagree with the post title tbh. I've been purchasing parts from America, Japan and Europe for years and I think you have to consider the types of parts you're ordering and what will happen if they fail. I'd alway order cosmetic and mechanical parts but tend to order electrical parts from UK or accept return issues. I've order from leebmann and the parts came within 7days and were 25% cheaper the cheapest UK price. Just my 2pence.
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05-15-2015, 11:01 AM	#10
Shaun69 Private First Class 13 Rep 171 Posts Drives: 335d Join Date: May 2013 Location: London iTrader: (2)	I disagree with the title not you're complaint. Usually with electrical goods you return them to the distributor who won't have a spare car to test it on so will return to BMW if it's older the 28days so BMW can check the part and determine whether it's covered under warranty. Won't BMW UK just take the part back or does it have to go to BMW Germany?
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05-15-2015, 11:24 AM	#12
Shaun69 Private First Class 13 Rep 171 Posts Drives: 335d Join Date: May 2013 Location: London iTrader: (2)	I hope you get your money back and think BMW UK is where you need to be making the most noise. Leebmann can't send you a new one until they determine the fault isn't something you've done ie spilt liquid on it and as (I'm assuming) they have no way to determine what the fault is they have directed to your local BMW instead of returning to them for them to send to there local BMW.
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05-15-2015, 12:00 PM	#15
AlanYoro35i Senior Troll 240 Rep 3,378 Posts Drives: Coming soon-718 Cayman S Join Date: Aug 2010 Location: South West iTrader: (1)	this isnt about money, its for the pride!! take them to court and make them apologise to us holding the england flag!!
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05-15-2015, 01:14 PM	#17
Waspo Lieutenant Colonel 108 Rep 1,568 Posts Drives: E90 330i M Sport, Silver Join Date: Aug 2014 Location: Southampton, England iTrader: (5)	Anyone who wants to support me, please go here... https://www.facebook.com/leebmann24/reviews and leave a negative review please? Appreciated fellow E90 Post(ers) __________________ Understeer is when you hit the wall with the front of the car, oversteer is when you hit the wall with the rear of the car. Horsepower is how fast you hit the wall and torque is how far you take the wall with you"
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05-15-2015, 02:34 PM	#20
Waspo Lieutenant Colonel 108 Rep 1,568 Posts Drives: E90 330i M Sport, Silver Join Date: Aug 2014 Location: Southampton, England iTrader: (5)	Had an email reply from the UK European Consumer Centre. They think i have a case and wish to interview me next week, with all the correspondence, receipts etc. Leebmann24, are you Ready for a fight???? __________________ Understeer is when you hit the wall with the front of the car, oversteer is when you hit the wall with the rear of the car. Horsepower is how fast you hit the wall and torque is how far you take the wall with you"
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05-15-2015, 02:56 PM	#22
jammy78 Colonel 156 Rep 2,012 Posts Drives: F31 335D Join Date: Nov 2012 Location: Windsor iTrader: (21)	Just make the claim via your credit card.... It'll just be a few forms to fill in & done!
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