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BMW 3-Series (E90 E92) Forum > BMW E90/E92/E93 3-series General Forums > Regional Forums > UK > UK Off-Topic Discussions > Admiral and winter tyres - confused!



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      08-24-2011, 06:12 AM   #1
seanblee
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Admiral and winter tyres - confused!

So I emailed Admiral to ask about fitting winter tyres, just to make sure there wasn't a change fee to pay. In response, I received the following:

Quote:
Dear Mr Butler-Lee

Thank you for contacting us about your policy.

Unfortunately, we do not cover winter tyres. Sorry for any inconvenience.
I decided that didn't make any sense so called them instead, to be told that fitting winter tyres was absolutely fine, I didn't need to tell them when I switched and they'd happily email confirmation of this through to me.

Moral of story - sometimes phone is easier than email!
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      08-24-2011, 06:55 AM   #2
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it annoys me that premiums dont come down for those taking the safe option and fitting winter tyres especially in the conditions we have had the last 2 winters!
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      08-24-2011, 07:05 AM   #3
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Got the second email now:

Quote:
Dear Mr Butler-Lee

Thank you for contacting us about your policy.

I am writing to confirm that your policy has been noted to advise you intend to fit winter tyres to your vehicle.
Most odd!
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      08-25-2011, 05:04 AM   #4
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Yeh i had to call up and get mods to the fast datsun agreed in person as by email nothing was allowed.

I now have email saying all is good!
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      08-25-2011, 07:39 AM   #5
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Phone is far better (so long as they send you the confirmation e-mail for your records!).
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      08-25-2011, 07:42 AM   #6
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Quote:
Originally Posted by seanblee View Post
Got the second email now:



Most odd!
Doesn't inspire confidence imo.

Be careful, from experience Admiral can be a pain in the rear when it comes to telling you one thing and then doing another.
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      08-25-2011, 04:26 PM   #7
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Don't tell the robbing tw&ts. They just don't have a clue.
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      08-25-2011, 04:34 PM   #8
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Don't tell the robbing tw&ts. They just don't have a clue.
Bad advice imo

You have to tell them to ensure that you are covered in the event of a claim. PITA the rigmarole you have to go through to get the mods noted but ultimately worth it.
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