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BMW 3-Series (E90 E92) Forum > E90/E92/E93 Marketplace (For Sale / Trade / Wanted) > Vendor Comments/Review/Feedback Forum > Mad at Tischer !



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      12-08-2011, 08:25 PM   #1
AndyDaBoss
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Mad at Tischer !

So i ordered a new cowl for my e90 and it costed a fairly low price of $80 , however i was charged an extra $90 dollars for shipping ! it didnt even show up in my confirmation page because it said tbd . so shipping costed more than the part itself



Edit:Well Jason from Tischer did email me back and yes they did let me know that shipping would be $50-100 through air mail but again i was caught up by the cheap pricing that i did not notice how much it would actually cost to ship something that size. hopefully they let me get a refund because buying the part from my dealership might actually be a lot cheaper . Hopefully no one took this thread negatively about Tischer cause they are indeed legit !

Last edited by AndyDaBoss; 12-09-2011 at 09:59 AM.
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      12-08-2011, 08:28 PM   #2
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Surely they told you how much it was before you paid? Why not just cancel the order then. Unless you sent a blank check
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      12-08-2011, 08:28 PM   #3
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Quote:
Originally Posted by AndyDaBoss View Post
So i ordered a new cowl for my e90 and it costed a fairly low price of $80 , however i was charged an extra $90 dollars for shipping ! it didnt even show up in my confirmation page because it said tbd . so shipping costed more than the part itself
i would return it... nothing that cost 80 bucks is worth an extra 90 for shipping. EFF that bro. Forget next day, did u do next 30 minute shipping? LOL.
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      12-08-2011, 08:30 PM   #4
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Originally Posted by cultr3 View Post
Surely they told you how much it was before you paid? Why not just cancel the order then. Unless you sent a blank check
like i said the confirmation page when paying said "tbd" - to be determined . i did not think the shipping would cost anywhere near that so ...
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      12-08-2011, 08:31 PM   #5
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i would return it... nothing that cost 80 bucks is worth an extra 90 for shipping. EFF that bro. Forget next day, did u do next 30 minute shipping? LOL.
not even ! 2 day shipping
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      12-08-2011, 08:32 PM   #6
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I'm sure u clicked a small little box that saids all the shipping agreement, u should have read it. Tischer is great call them see if u can figure some out they r really good dealing with unhappy customers. Everytime I need to order from them I order in bulk to make sure is worth it man. Good luck to u
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      12-08-2011, 08:32 PM   #7
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Originally Posted by AndyDaBoss View Post
not even ! 2 day shipping
2 day shipping that cost 90 bucks?? HOLY SHEET MON!!!!
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      12-08-2011, 08:35 PM   #8
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I think he meant to say not even 2 day shipping, it was 90 for normal shipping?
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      12-08-2011, 08:37 PM   #9
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I think he meant to say not even 2 day shipping, it was 90 for normal shipping?
nah man- he did mean to say it how he did.. He WAS charged 90 for 2 day shipping.
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      12-08-2011, 08:38 PM   #10
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Quote:
Originally Posted by ttbmer View Post
I'm sure u clicked a small little box that saids all the shipping agreement, u should have read it. Tischer is great call them see if u can figure some out they r really good dealing with unhappy customers. Everytime I need to order from them I order in bulk to make sure is worth it man. Good luck to u
+11 Everything I've read about them has been 100% positive reviews.
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      12-08-2011, 08:40 PM   #11
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nah man- he did mean to say it how he did.. He WAS charged 90 for 2 day shipping.
i'm pretty sure he meant that in a sarcastic way haha . but seriously i'm not to happy with their business now but maybe i did eff up by clicking the agreement box for shipping
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      12-08-2011, 08:41 PM   #12
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Tischer needs to get their act together and add a shipping charges calculator. They're good at everything else, they need to fix this. It is unacceptable in 2011 to not being able to provide (and confirm prior to shipping) shipping charges for an online order.

I'm sure the OP can get a refund, one way or another on this. I'd call Tischer directly first though and complain.
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      12-08-2011, 08:42 PM   #13
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I ordered beta link from them at a good price but shipping was $20
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      12-08-2011, 09:18 PM   #14
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the discounts they give ( which beats a lot of prices on other sites) comes back to bite ya on the shipping i guess?! hmmmm
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      12-08-2011, 09:39 PM   #15
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That's pretty bad, You'd think they'd let you know the cost especially if the shipping is more then the core product.
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      12-08-2011, 09:58 PM   #16
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Did they not having any shipping prices listed at all on the drop down menu, or just didn't have the one for the specific option you wanted? Sure, Tischer can be blamed for not showing the shipping price for your specific shipping option, but you did agree to terms and conditions, so blame also falls on you. I would never in my right mind go ahead with a transaction that didn't state what I owed exactly, unless I knew what the blank charge was going to be ahead of time. If I was in your position, I would've emailed/PMed/IMed Evan or Jason and asked them what the shipping charge would be since you didn't know. With that said, just email/PM/IM Evan or Jason and they should take care of you. They're good guys.
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      12-08-2011, 10:04 PM   #17
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I do like Tischer. They once sent the wrong performance shift kit by mistake, but overnighted the correct one free of charge to correct the problem, along with a free return label. However, I've been able to get my local dealership to match Tischer's prices so I tend to buy local and avoid the shipping costs.
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      12-08-2011, 10:23 PM   #18
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Quote:
Originally Posted by Royal Flush View Post
Did they not having any shipping prices listed at all on the drop down menu, or just didn't have the one for the specific option you wanted? Sure, Tischer can be blamed for not showing the shipping price for your specific shipping option, but you did agree to terms and conditions, so blame also falls on you. I would never in my right mind go ahead with a transaction that didn't state what I owed exactly, unless I knew what the blank charge was going to be ahead of time. If I was in your position, I would've emailed/PMed/IMed Evan or Jason and asked them what the shipping charge would be since you didn't know. With that said, just email/PM/IM Evan or Jason and they should take care of you. They're good guys.
i'm sure they are good guys . i did email, ( not sure who) someone on tischer's website hopefully they will refund a portion of the shipping cost but until then i'm really not happy with their business/ way of shipping
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      12-08-2011, 10:28 PM   #19
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Quote:
Originally Posted by AndyDaBoss View Post
i'm sure they are good guys . i did email, ( not sure who) someone on tischer's website hopefully they will refund a portion of the shipping cost but until then i'm really not happy with their business/ way of shipping
Can you link me to the product that you bought?
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      12-08-2011, 10:41 PM   #20
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Can you link me to the product that you bought?
http://www.trademotion.com/partlocat...layCatalogid=0
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      12-08-2011, 10:43 PM   #21
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Can you link me to the product that you bought?
$70.83 $70.83
Sub Total $70.83
Shipping $90.56
Handling Fee $4.95
Tax $0.00
Total $166.34

so this is my payment page sorry i got my pricing wrong i paid 70 for them which means i paid even more in shipping $20 dollars more than the actual part
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      12-08-2011, 10:46 PM   #22
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I would call them as soon as you can. Skip all the back and fourth email. For something as small as this part (if I correctly understand what you ordered), then it may have been as simple as charging $90 instead of $9.
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