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      12-16-2011, 09:30 AM   #1
YoYosE90
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2008 BMW 335i  [5.00]
**********s staff

I've been slowly modding my car and when I look at my transactions, the majority of my purchases seems to come from **********s. I've scanned through my pm's and seen that most of the time **********s has been giving me the best prices. There were maybe only a couple that showed them being out-priced, but I still bought from them from the straight fact of INCREDIBLE customer service.
I finally got the chance to go to the **********s shop after being away overseas and finally got to see what goes on behind the scenes. My first impressions was definitely great. Off the bat, I was greeted by a neat showroom that had enough car part eye candy to please even the toughest of gearheads, and a nice TV/entertainment system to hold my daughter's attention enough to where she doesn't get bored. I was in the market for some angel eyes and fogs and Alan was able to get me a great price for both. He set me up with some City Vision ae's and some GP thunder fogs. I wanted to install them myself, but being that I just returned from being away, I had no jack nor tools or anything for that matter , and decided to have them do the install. What a difference the bulbs make!!! I love the way they refresh the car's looks. No more "kinda white" lights, and they now match the factory xenons. I was able to meet some more of the **********s staff during the install and I must say that they all carried themselves in a truly professional manner. If they weren't greeting me, or talking to me, they were either on the phone with other customers or getting things ready for shipping. The tech that did the install (Glen? I believe?) was awesome and even took some of his own time (went into some of his lunch break) to do some adjustments on my coilovers to get the right height I wanted (not even part of the bulb install, but I just mentioned that I wanted to adjust the height a little and he did it because he wanted to help out - oh and those with KW V2s know that it can be a pain to adjust the rear). All in all, I just really have to say that **********s has impressed me each time I had to deal with them. Yes, as many of you know, Alan is great! but if you get the chance to deal with and even meet the rest of **********s staff, you will realize that it's just their normal way of operating- always for the customers.

Last edited by YoYosE90; 12-16-2011 at 09:37 AM.
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      12-16-2011, 02:21 PM   #2
Mike@ModBargains
 
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Thank you for the full detailed review! I will make sure to show this to the behind the scenes guys who often don't get the reviews for their hard work because they don't have as much interaction with the customers directly. Our sales guys usually get the glory, but without the rest of the staff here supporting them, their sales jobs would be nearly impossible to manage. I'm glad you got to see the full process and took the time to thank everyone here at **********s. It means a lot to all of us here and we appreciate you as our customer!

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      12-19-2011, 11:00 PM   #3
ModBargains.com
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Thanks again for showing your support as we do value your business. I'm glad that you got the chance to interact with the rest of the ModBaragins team. I know you'll be back again real soon for a few other goodies for your E90 335i
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