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BMW 3-Series (E90 E92) Forum > E90/E92/E93 Marketplace (For Sale / Trade / Wanted) > Vendor Comments/Review/Feedback Forum > Pyspeed



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      03-08-2012, 01:13 PM   #1
rush jamaica
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Pyspeed

Hello I am havin a problem and need your help some guy from pyspeed took my money for an order now I can't get to them when I call there phone they don't know about my order is this a scam vendor or I need to go to the cops which I don't want to do.What must I do.
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      03-08-2012, 01:22 PM   #2
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i would either try to talk to a pyspeed vendor on here, if there is one. Or you can go strait to your credit card company.
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      03-08-2012, 01:22 PM   #3
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Quote:
Originally Posted by rush jamaica View Post
Hello I am havin a problem and need your help some guy from pyspeed took my money for an order now I can't get to them when I call there phone they don't know about my order is this a scam vendor or I need to go to the cops which I don't want to do.What must I do.
I know that this is a "general" E90 section but believe it or not the sponsors of this site have many posts in another area with a lot of ways to get a hold of them

http://www.e90post.com/forums/search...rchid=21000979
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      03-08-2012, 01:26 PM   #4
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http://www.e90post.com/forums/member.php?u=78181

^^ theirs sean from pyspeeds profile. just message him personally. im sure hell be willing to help you out.
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      03-08-2012, 01:32 PM   #5
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Quote:
Originally Posted by rush jamaica View Post
Hello I am havin a problem and need your help some guy from pyspeed took my money for an order now I can't get to them when I call there phone they don't know about my order is this a scam vendor or I need to go to the cops which I don't want to do.What must I do.
pyspeed is one of the vendors here. id talk to them first before throwing out names and calling them a scam shop or calling the cops. people these days be way too quick to point fingers and put down businesses.
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      03-08-2012, 01:42 PM   #6
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Originally Posted by edirtaynine View Post
pyspeed is one of the vendors here. id talk to them first before throwing out names and calling them a scam shop or calling the cops. people these days be way too quick to point fingers and put down businesses.
I am trying to get to him and I can't he won't pm me back I called there comp and they say they don't know about the orders he take I am not trying to point at any one but this forum always help me in so thought I should ask first
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      03-08-2012, 01:45 PM   #7
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Originally Posted by rush jamaica View Post
I am trying to get to him and I can't he won't pm me back I called there comp and they say they don't know about the orders he take I am not trying to point at any one but this forum always help me in so thought I should ask first
damn that sucks. hopefully someone from there contacts you back soon and gets it taken care of. good luck
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      03-08-2012, 01:48 PM   #8
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damn that sucks. hopefully someone from there contacts you back soon and gets it taken care of. good luck
Thank u
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      03-08-2012, 01:56 PM   #9
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you probably got a invoice of paypal or email from them confirming your order.
As far in my experience, they are legit
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      03-08-2012, 02:03 PM   #10
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I've never had a problem with PYspeed. PM Sean or Eric. I mostly deal with Eric
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      03-08-2012, 02:03 PM   #11
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you probably got a invoice of paypal or email from them confirming your order.
As far in my experience, they are legit
The thing is when I called they told me that if that guy Sean took my order they don't know about it
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      03-08-2012, 02:10 PM   #12
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No matter what you would have received an invoice email of the transaction. You could show this to Pyspeed directly or contact "Sean" about it. Or just tell your credit card company, they would be more than happy to dispute any charges.
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      03-08-2012, 02:14 PM   #13
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I just call them and I have to file a police report and I don't want to do this I just want to pay and be happy I hate drama and I do have an invoice the told me to take it to the bank Is pyspeed a store or vendor
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      03-08-2012, 02:24 PM   #14
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did you make payment already?
I wouldn't worry a thing, just give it some time.
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      03-08-2012, 02:26 PM   #15
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did you make payment already?
I wouldn't worry a thing, just give it some time.
Ok I am going to do that and yes I did make a payment
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      03-08-2012, 02:57 PM   #16
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The thing is when I called they told me that if that guy Sean took my order they don't know about it
that part doesnt make sense to me. how is he affiliated to them if they dunno about "his orders"??
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      03-08-2012, 03:05 PM   #17
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It probably isn't tracked the same way as orders through their site. So they might not be aware of all of his orders, or who they are specifically going to, just a wild guess.
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      03-08-2012, 03:30 PM   #18
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Send a message via AIM to Sean@PYSpeed.com
Hey guys,

The issue is being resolved and we have contacted the buyer ever since his first PM. He made a purchase of a set of KW coilovers. Order was put in to our system and it was invoiced. These orders are shipped out directly from Kw's warehouse and there was a slight delay due to some issues.

The OP did in fact contact me 3 times today asking for a refund and threatening to call the police. First PM was around 6am (PST) in the morning which I actually responded to. I don't think any vendor on here would respond to PMs at 6am in the morning.
Second PM was at 10:30am and the third was at 11:40am.

His refund will be processed, but it will take several steps. We need to make sure the shipment was indeed never sent. Then the refund will be processed... This does not show up onto his credit card til a day or two later. Either or, the issue is being resolved by us.

Sorry for the hassle and I do want to make a public apology to the OP about the issue. I will be in touch with my manager once he's back from his business trip to discuss further improvement of our shipping speed/status. Thanks for all your time.

Last edited by Sean@PYSpeed.com; 03-08-2012 at 03:45 PM.
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      03-08-2012, 03:38 PM   #19
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and all is well again.

p.s.- the common factor in all these vendor/customer problems... mofo's are always WAY TOO impatient. people to need to chill the fuck out with the whole customer-is-always-right bullshit. vendors are a running a business; not a fucking genie lamp that grants instant wishes.
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      03-08-2012, 03:42 PM   #20
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Wow, way to drag PYspeed on to this. I bought my wheels from them and received first class service.
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      03-08-2012, 05:18 PM   #21
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yeah wtf dude jus chill
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      03-08-2012, 06:32 PM   #22
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Originally Posted by edirtaynine View Post
and all is well again.

p.s.- the common factor in all these vendor/customer problems... mofo's are always WAY TOO impatient. people to need to chill the fuck out with the whole customer-is-always-right bullshit. vendors are a running a business; not a fucking genie lamp that grants instant wishes.
You can't tell me that it's not your money I work for it and if I order something and don't get it in time when I send a pm or call I need to know what's up.I always turn to this forum for help and the people here always tell me right thing to.now as for u if u don't have something good to say nothing at all when I called pyspeed I spoke to Bobby and he could not tell me anything and I was in the dark so u need to chill

Last edited by rush jamaica; 03-08-2012 at 06:42 PM. Reason: *
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