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BMW 3-Series (E90 E92) Forum > BMW E90/E92/E93 3-series General Forums > General E90 Sedan / E91 Wagon / E92 Coupe / E93 Cabrio > Need some help



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      04-25-2012, 07:35 PM   #1
Mikey335
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Need some help

So about 2 months ago I bought a 2008 335i Sport, Ever since i've only had MAJOR MAJOR issues with my dealership. When I bought the car it was winter and I didn't go over the car with a fine tooth comb to find everything(since the dealer has an amazing reputation for quality service/work). Well I ended up finding a rust spot in the door panel, I took it in and they told me they would fix it and take care of it all via warranty.

I took the car in to get it painted and when I got it back, the window looked like it had water marks all over it(It had just got done being washed by the dealer before i picked it up). I figured i'd just wash it again to fix their screw ups. I started to spray with windex to try and clean it off and it wouldn't come off, Then I noticed that the glass was rough. It feels like frosted glass does, real rough and not smooth at all. Needless to say, nothing came off and essentially the window is ruined.

Is there any sort of chemical that they could of used while painting that would etch the glass like it did?

This dealership says they are 1 of 2 dealerships in the state of PA that have authorized BMW body shops. There is paint overspray all over the inside of door jams and everything, it's quite terrible.


This is the best picture I could take of it, If you see in the top right corner of the front window it's all fuzzy(that's how the entire window looks). It's hard to get a good picture with glare and sunlight.


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      04-25-2012, 07:50 PM   #2
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Oh man that sucks. I hope you get this resolved
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      04-25-2012, 08:47 PM   #3
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Sorry to hear that. I assume the paint job has a warranty, so if it's not good just take it back and have them fix it.

I would do a full inspection of the car as it is right now, make a list of my findings and give the dealership a nice visit.

Is this a CPO?
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      04-25-2012, 09:10 PM   #4
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Yeah the paint was warranty, and it's also a CPO


I've now found horizontal scratches in my windshield, 2 chips in the windshield and the same type of etching on a headlight.


I've had to go to the dealership 8 or 9 times now for work that should of been caught under the "CPO"

Great car, terrible dealership.

Anyone know of a good bmw dealer in Harrisburg, PA area?

I'd be willing to travel, Philly,Pitts,Balti,DC etc
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      04-25-2012, 09:24 PM   #5
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Which dealer did you buy from?
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      04-25-2012, 09:27 PM   #6
Mikey335
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sun bmw in mechanicsburg pa
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      04-26-2012, 12:33 PM   #7
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Originally Posted by Mikey335
sun bmw in mechanicsburg pa
I just bought a car there last month, thankfully no problems. Have you discussed the paint problems with them yet?
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      04-26-2012, 12:44 PM   #8
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Hope everything gets resolved!
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      04-26-2012, 07:30 PM   #9
Mikey335
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Me too... Me too... Nothing sucks more than buying a car with issues that the dealer fights to fix
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      04-26-2012, 07:55 PM   #10
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Have you met with the manager? You're right, those details should have been caught during the CPO inspection.

I would request a meeting with the manager before reporting them to BMW NA.
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      04-26-2012, 08:14 PM   #11
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It might be clear coat overspray. Try scraping it with a razor but be careful not to scratch the glass. I basically had the same thing happen to me when they fixed a deep scratch and ended up repainting the quarter panel and clear coat the whole side. I used clay bar and worked.
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