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      06-03-2012, 03:31 PM   #1
dxb335d
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Defective parts..

Where do I stand?

I ordered some new side repeaters from BMW as I'm tidying up some bits on the ///M. They have water ingress already and look crap.

BMW should swap these correct?
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      06-03-2012, 03:46 PM   #2
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Are they brand new and from a dealer?

If bought online just return under distance selling regs.
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      06-03-2012, 03:48 PM   #3
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I wouldn't buy non genuine items mate, brand new from a main dealer. Only like a month old.
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      06-03-2012, 03:59 PM   #4
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Take them back and stick them in the parts guys eye. Feck me a month old and they are chinned. Not good. Defo replacement and apology.
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      06-03-2012, 06:12 PM   #5
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Quote:
Originally Posted by dxb335d View Post
I wouldn't buy non genuine items mate, brand new from a main dealer. Only like a month old.
OEM part from main dealer = 12mth guarantee.
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      06-03-2012, 06:24 PM   #6
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Quote:
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OEM part from main dealer = 12mth guarantee.
Thought it was 2 years?
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      06-03-2012, 07:03 PM   #7
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Still under guarantee. Hand them back and ask for replacements.
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      06-04-2012, 03:28 AM   #8
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Thought it was 2 years?
It is,if the parts are fitted by the dealer.
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      06-04-2012, 03:29 AM   #9
dxb335d
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How am I gonna prevent them going like it again?
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      06-04-2012, 03:42 AM   #10
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How am I gonna prevent them going like it again?
You could try smearing the back with silicone sealant,paying particular attention to where the wire goes through the housing,but the best tip is to make sure you keep the receipt,and check the repeaters again in 11 mths after swopping the ones you have now!
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      06-05-2012, 04:06 PM   #11
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Quote:
Originally Posted by dxb335d View Post
Where do I stand?

I ordered some new side repeaters from BMW as I'm tidying up some bits on the ///M. They have water ingress already and look crap.

BMW should swap these correct?
Should refund no problem, goods were not fit for purpose
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