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BMW 3-Series (E90 E92) Forum > E90/E92/E93 Marketplace (For Sale / Trade / Wanted) > Vendor Comments/Review/Feedback Forum > shockwarehouse.com



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      08-07-2012, 05:23 PM   #1
talisman311
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shockwarehouse.com

Don't ever buy anything from these guys. Over a week later and no status updates on my order. No one ever picks the phone up and no one ever responds to emails!!
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      08-09-2012, 09:54 AM   #2
ShockGuys
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While we apologize we do staff the phones from 8am to 7pm daily, we process hundreds of orders per day and get an email like this once a quarter. All emails on Monday to Friday are answered within 24 hours. Saturday to Sunday emails sometimes take until Tuesday to get answered because of the weekend backup. If you can tell me when were you sent the email to i will be more then happy to look into it for you.
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