E90Post
 


TireRack
 
BMW 3-Series (E90 E92) Forum > BMW E90/E92/E93 3-series General Forums > Regional Forums > UK > BMW Warranty Question



Reply
 
Thread Tools Search this Thread
      10-03-2012, 12:08 PM   #1
Sparky68
Brigadier General
Sparky68's Avatar
United Kingdom
48
Rep
3,184
Posts

 
Drives: e90 335i JB4
Join Date: Oct 2012
Location: Cambs

iTrader: (10)

Garage List
2007 BMW 335i  [0.00]
BMW Warranty Question

Evening peeps

Quick question as i am getting mixed answers from various places!
I want to stick the 335i under BMW's warranty scheme due to the HPFP / Wastegate issue's etc and here lies the problem. I have been getting conflicting answers about the service requirements.

Some have said that it has to be serviced by BMW and others say as long as it is done to schedule and with BMW parts it will still be covered.

Just been to see a independent [who i know quite well] and he back's up the "as long as blah blah"

So gents, what is correct?
__________________

LM Reps - Borla Exhaust - Active Autowerks Chargepipe and Blow Off - JB4 G5 ISO - Burger Tuning Intake - Koni Street Shocks - Apex Springs - Whiteline Bushes - M3 rear Arms
Appreciate 0
      10-03-2012, 12:25 PM   #2
mistryn
Lieutenant Colonel
mistryn's Avatar
35
Rep
1,998
Posts

 
Drives: BMW 335D
Join Date: Oct 2011
Location: Mids

iTrader: (7)

IMO there are 2 types of warranty, other warranties from 3rd parties are not worth considering

First one is if you buy from a main BMW dealer and the manufacturar warranty/AUC warranty - as far as I am aware servicing must be done by BMW dealer to retain warranty - however there is some grey area on this as well some say to keep manufacturar warranty you can get it done elsewhere as long as genuine parts and VAT reg due to EU block exemption etc But not certain of this

Secondly, if you take out the BMW extended insured warranted (provided by Mondial not BMW themselves note) then the rule was you car must have full BMW S/H and serviced at BMW. However in the last couple of months there has been some changes and I have confirmation that BMW mondial insured warranty state that you can use a independant garage as long as they use Genuine parts and are VAT registered.
Appreciate 0
      10-03-2012, 12:31 PM   #3
Hotcoupe
Major General
Hotcoupe's Avatar
United Kingdom
70
Rep
6,105
Posts

 
Drives: Don't know yet!
Join Date: Jul 2007
Location: UK

iTrader: (2)

Garage List
Quote:
Originally Posted by mistryn View Post
IMO there are 2 types of warranty, other warranties from 3rd parties are not worth considering

First one is if you buy from a main BMW dealer and the manufacturar warranty/AUC warranty - as far as I am aware servicing must be done by BMW dealer to retain warranty - however there is some grey area on this as well some say to keep manufacturar warranty you can get it done elsewhere as long as genuine parts and VAT reg due to EU block exemption etc But not certain of this

Secondly, if you take out the BMW extended insured warranted (provided by Mondial not BMW themselves note) then the rule was you car must have full BMW S/H and serviced at BMW. However in the last couple of months there has been some changes and I have confirmation that BMW mondial insured warranty state that you can use a independant garage as long as they use Genuine parts and are VAT registered.
I'm assuming that the Op's referring to the extended warranty,if that is the case I'd agree with the above second paragraph (I'm not disagreeing with the first either )
__________________
=================================


Never argue with an idiot on the internet. He will drag you down to his level and beat you with experience.
Appreciate 0
      10-03-2012, 12:36 PM   #4
Sparky68
Brigadier General
Sparky68's Avatar
United Kingdom
48
Rep
3,184
Posts

 
Drives: e90 335i JB4
Join Date: Oct 2012
Location: Cambs

iTrader: (10)

Garage List
2007 BMW 335i  [0.00]
Yes that is what i am trying to get a definite answer on. If my local BMW inde' can do the servicing and the warranty remains intact then i will be happy.
__________________

LM Reps - Borla Exhaust - Active Autowerks Chargepipe and Blow Off - JB4 G5 ISO - Burger Tuning Intake - Koni Street Shocks - Apex Springs - Whiteline Bushes - M3 rear Arms
Appreciate 0
      10-03-2012, 02:39 PM   #5
mistryn
Lieutenant Colonel
mistryn's Avatar
35
Rep
1,998
Posts

 
Drives: BMW 335D
Join Date: Oct 2011
Location: Mids

iTrader: (7)

If in doubt ring up Insured warranty and get them to send you a confirmation email re servicing and validity of the waranty

This is the respose I got -

Quote:
Dear Mr,

Thank you for choosing to purchase BMW Insured Warranty. Following our recent telephone conversation, this email is to confirm that in order to keep your BMW Insured Warranty policy valid, all service work must be carried out in accordance with the manufacturer’s specifications.

The full manufacturer’s specifications can be found in your vehicle handbook and these would include having your vehicle serviced at a VAT registered garage whilst only using genuine BMW parts. Proof of your service may be requested at the point of making a claim.

Please note all repairs must be completed by an Approved BMW Dealership.

If you do have any further questions or queries please do not hesitate to contact me.

Yours Sincerely

BMW Insured Warranty Services Co-ordinator

BMW Insured Warranty Services
Appreciate 0
      10-03-2012, 03:28 PM   #6
Sparky68
Brigadier General
Sparky68's Avatar
United Kingdom
48
Rep
3,184
Posts

 
Drives: e90 335i JB4
Join Date: Oct 2012
Location: Cambs

iTrader: (10)

Garage List
2007 BMW 335i  [0.00]
Quote:
Originally Posted by mistryn View Post
If in doubt ring up Insured warranty and get them to send you a confirmation email re servicing and validity of the waranty

This is the respose I got -
Confirms what the inde said then, servicing as long as using BMW parts and on schedule, if i am reading your post correct.
__________________

LM Reps - Borla Exhaust - Active Autowerks Chargepipe and Blow Off - JB4 G5 ISO - Burger Tuning Intake - Koni Street Shocks - Apex Springs - Whiteline Bushes - M3 rear Arms
Appreciate 0
      10-03-2012, 03:49 PM   #7
BGM
Colonel
United Kingdom
26
Rep
2,367
Posts

 
Drives: F21 118d M Sport
Join Date: Oct 2009
Location: Farnborough, UK

iTrader: (0)

Quote:
Originally Posted by mistryn View Post
However in the last couple of months there has been some changes and I have confirmation that BMW mondial insured warranty state that you can use a independant garage as long as they use Genuine parts and are VAT registered.
Really?!

i have not seen anything... interested to learn more
Appreciate 0
      10-03-2012, 03:51 PM   #8
Sparky68
Brigadier General
Sparky68's Avatar
United Kingdom
48
Rep
3,184
Posts

 
Drives: e90 335i JB4
Join Date: Oct 2012
Location: Cambs

iTrader: (10)

Garage List
2007 BMW 335i  [0.00]
Quote:
Originally Posted by BGM View Post
Really?!

i have not seen anything... interested to learn more
My BMW independent [ex Murketts BMW employee] said same thing.
__________________

LM Reps - Borla Exhaust - Active Autowerks Chargepipe and Blow Off - JB4 G5 ISO - Burger Tuning Intake - Koni Street Shocks - Apex Springs - Whiteline Bushes - M3 rear Arms
Appreciate 0
      10-03-2012, 04:48 PM   #9
Faithfull
Private First Class
Faithfull's Avatar
United Kingdom
1
Rep
120
Posts

 
Drives: 330d E90
Join Date: Apr 2012
Location: Sussex

iTrader: (0)

I work for Land Rover and as above in a previous message if the vehicle is still in warranty regardless of manufacturers or extended then the services can be carried out by an independent as long as it's too manufacturers specification and using genuine parts. BMW are no exception to this! If the warranty company is telling you different then they are lying. I deal a lot with Land Rover and Jaguar extended warrantys which are both dealt with by Mondial/Car care so know a fair amount about them.
__________________
Appreciate 0
      10-03-2012, 05:18 PM   #10
Sparky68
Brigadier General
Sparky68's Avatar
United Kingdom
48
Rep
3,184
Posts

 
Drives: e90 335i JB4
Join Date: Oct 2012
Location: Cambs

iTrader: (10)

Garage List
2007 BMW 335i  [0.00]
Quote:
Originally Posted by Faithfull View Post
I work for Land Rover and as above in a previous message if the vehicle is still in warranty regardless of manufacturers or extended then the services can be carried out by an independent as long as it's too manufacturers specification and using genuine parts. BMW are no exception to this! If the warranty company is telling you different then they are lying. I deal a lot with Land Rover and Jaguar extended warrantys which are both dealt with by Mondial/Car care so know a fair amount about them.
Excellent, thanks for clearing that up.
__________________

LM Reps - Borla Exhaust - Active Autowerks Chargepipe and Blow Off - JB4 G5 ISO - Burger Tuning Intake - Koni Street Shocks - Apex Springs - Whiteline Bushes - M3 rear Arms
Appreciate 0
      10-04-2012, 06:07 AM   #11
Guvernator
Captain
9
Rep
616
Posts

 
Drives: BMW 335i SE Cabriolet
Join Date: Mar 2012
Location: LONDON

iTrader: (0)

Yep Mondial changed the wording on their warranties just a few months ago to enable you to use an indie, previously you had to take it to a main dealer.

However I would say that even with that change it might be worth going to a main dealer anyway. I got the cost of a main dealer service to within about £100 of what an indie was charging by just shopping around at different main dealers, playing them off each other and providing my own oil (see my 335i servicing thread) and IMO a £100 difference is worth it to retain the full BMW service history as it will be easier to sell the car on with it come resale time.
Appreciate 0
      10-04-2012, 06:51 AM   #12
BGM
Colonel
United Kingdom
26
Rep
2,367
Posts

 
Drives: F21 118d M Sport
Join Date: Oct 2009
Location: Farnborough, UK

iTrader: (0)

goody goody good good!
Appreciate 0
      10-04-2012, 09:24 AM   #13
J44KPR
Private
1
Rep
91
Posts

 
Drives: BMW E92 335i
Join Date: Sep 2012
Location: London

iTrader: (0)

I was thinking about replacing everything myself apart from Oil & filter and then just paying for that? bet it's still £120+ though
__________________
Wanted; Gloss Black Interior Trim - Gearstick/centre piece & door inserts
Appreciate 0
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -5. The time now is 09:37 AM.




e90post
Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST