E90Post
 


Bimmer Retrofit
 
BMW 3-Series (E90 E92) Forum > BMW E90/E92/E93 3-series General Forums > Regional Forums > USA - New England > Wastegate Rattle Warranty, Turbos Replaced? Were did you go?



Reply
 
Thread Tools Search this Thread
      09-09-2012, 09:00 PM   #1
Island Road
Captain
 
Drives: 335i
Join Date: Mar 2011
Location: Boston

Posts: 687
iTrader: (2)

Garage List
2008 335i  [5.00]
Wastegate Rattle Warranty, Turbos Replaced? Were did you go?

Well my Wastegates are rattling like crazy now. I had DP and Full Exhaust on but just took that off so i can go into a dealship and have it be as easy as possible.

My cars VIN falls under the the ones listed though the warranty fix but so far i am being told the BS run around the sound is normal. I went to Herb Chambers in Boston were i normally go to and they always treat me right as long as you deal with the SA Manager but my turbos were not covered. They did not charge me a service fee and also gave me a loaner so i cant complain but i want this fixed. What he did say is that they have to perform a boost pressure test on the turbos and if this is low then they are cause to replace the turbos even besides just the rattle. The rattle is really only one problem as i also have crazy smoke from bank one.

Has anybody had their turbos replaced in NE under the extended warranty and can recommend a good SA?

Island Road is offline  
0
Reply With Quote
      09-09-2012, 09:39 PM   #2
Envuks
Captain
 
Envuks's Avatar
 
Drives: '08 e92 335xi
Join Date: Apr 2012
Location: MA

Posts: 718
iTrader: (2)

I did mine at inskip in RI. I took in the car telling them it was wastegate rattle. Showed the tech when I got there and was given a 2011 328 e92 xDrive for a free loaner (paid $12 fuel charge and had the car for a week). They ran the BMW tests and told me they were going to regulate the wastegates (which disappointed me quite honestly), then the next day they called back and said they were replacing the turbos.

Overall, I was without the car for a week, was given a great loaner, and was treated very well. I have always had great experience with inskip.

Good luck!
Envuks is offline  
0
Reply With Quote
      09-10-2012, 09:14 AM   #3
Island Road
Captain
 
Drives: 335i
Join Date: Mar 2011
Location: Boston

Posts: 687
iTrader: (2)

Garage List
2008 335i  [5.00]
Quote:
Originally Posted by Envuks View Post
I did mine at inskip in RI. I took in the car telling them it was wastegate rattle. Showed the tech when I got there and was given a 2011 328 e92 xDrive for a free loaner (paid $12 fuel charge and had the car for a week). They ran the BMW tests and told me they were going to regulate the wastegates (which disappointed me quite honestly), then the next day they called back and said they were replacing the turbos.

Overall, I was without the car for a week, was given a great loaner, and was treated very well. I have always had great experience with inskip.

Good luck!
Awesome thanks for the info. I did notice there you were under your warranty though. I bet this has some impact on how they treated your car. How bad was your rattle, anything like what i posted above?

I know there must be some other people within NE that had their turbos replaced outside of their regular warranty?
Island Road is offline  
0
Reply With Quote
      09-15-2012, 03:36 PM   #4
vindizzle9
Enlisted Member
 
vindizzle9's Avatar
 
Drives: E92 335i
Join Date: Aug 2012
Location: Boston MA

Posts: 38
iTrader: (2)

I just picked up my car from BMW of Peabody for the same wastegate rattling issue. I originally went to Herb Chambers where they adjusted the wastegate actuators. The issue was persistent so i decided to go to Peabody since it is more convenient from work. After putting a claim with BMW, they received the okay to replace both turbos under warranty. This process took them a week. They also provided me with a loaner. Good luck!
vindizzle9 is offline  
0
Reply With Quote
      09-15-2012, 06:00 PM   #5
Island Road
Captain
 
Drives: 335i
Join Date: Mar 2011
Location: Boston

Posts: 687
iTrader: (2)

Garage List
2008 335i  [5.00]
Quote:
Originally Posted by vindizzle9
I just picked up my car from BMW of Peabody for the same wastegate rattling issue. I originally went to Herb Chambers where they adjusted the wastegate actuators. The issue was persistent so i decided to go to Peabody since it is more convenient from work. After putting a claim with BMW, they received the okay to replace both turbos under warranty. This process took them a week. They also provided me with a loaner. Good luck!
Awesome! Thanks for the update, I was thinking of trying them now I am definitely going to make an appointment. Are u stock?
__________________

2008 AW 6MT | BB Flash | Wavetrac LSD 3.46 | AE Quad | VRSF DP'S | VRSF 7" IC | DD Hood / Diffuser| Mtech Front / Rear| BMW Performance Splitters / Spoiler | Wheels 18lb 18x9 SQ |
Island Road is offline  
0
Reply With Quote
      09-15-2012, 10:42 PM   #6
vindizzle9
Enlisted Member
 
vindizzle9's Avatar
 
Drives: E92 335i
Join Date: Aug 2012
Location: Boston MA

Posts: 38
iTrader: (2)

Yes, I'm completely stock. Anthony D. was my SA. He was very diligent with keeping informed with any updates.
vindizzle9 is offline  
0
Reply With Quote
      09-16-2012, 06:43 AM   #7
RMG
RMG
 
Drives: BMW 335i
Join Date: May 2006
Location: Boston, MA

Posts: 142
iTrader: (0)

Quote:
Originally Posted by vindizzle9 View Post
Yes, I'm completely stock. Anthony D. was my SA. He was very diligent with keeping informed with any updates.
...Anthony Distefano might had sent you updates while driving around his family in your car...I am curious how many extra miles did he put on your 335 while in service for this? Because he "test" drove mine for ~ 27 miles...my car was some sort of "Weekend rental" for these guys as there was dried sand in the carpeting, children shoe marks on the back of my seats; my immaculate 335 was driven with the sunroof open /or he maybe forgot it open while the car was left outside his house in the rain. Not to mention both side skirts were dented, the back rear seat scratched etc.
Peabody used to have a professional Service team, today they suck, big time. They are still nice and have a nice waiting room with free Internet but things never get fixed, you need to bring the car back at least 3 times for every issue. I wouldn't recommend them.

Last edited by RMG; 09-16-2012 at 07:23 AM.
RMG is offline   United_States
0
Reply With Quote
      09-16-2012, 07:13 AM   #8
RMG
RMG
 
Drives: BMW 335i
Join Date: May 2006
Location: Boston, MA

Posts: 142
iTrader: (0)

Quote:
Originally Posted by islandroad83 View Post
Well my Wastegates are rattling like crazy now. I had DP and Full Exhaust on but just took that off so i can go into a dealship and have it be as easy as possible.

My cars VIN falls under the the ones listed though the warranty fix but so far i am being told the BS run around the sound is normal. I went to Herb Chambers in Boston were i normally go to and they always treat me right as long as you deal with the SA Manager but my turbos were not covered. They did not charge me a service fee and also gave me a loaner so i cant complain but i want this fixed. What he did say is that they have to perform a boost pressure test on the turbos and if this is low then they are cause to replace the turbos even besides just the rattle. The rattle is really only one problem as i also have crazy smoke from bank one.

Has anybody had their turbos replaced in NE under the extended warranty and can recommend a good SA?

...unfortunately I don't know a good BMW service center in MA. There are two places (based on my experience ) where you shouldn't go under any circumstances: Herb Chambers of Boston and BMW of Peabody. Good luck.

Last edited by RMG; 09-16-2012 at 07:24 AM.
RMG is offline   United_States
0
Reply With Quote
      09-16-2012, 08:27 AM   #9
loobie
Private First Class
 
Drives: 2007 335xi
Join Date: Nov 2011
Location: Massachusetts

Posts: 170
iTrader: (1)

Quote:
Originally Posted by RMG View Post
...unfortunately I don't know a good BMW service center in MA. There are two places (based on my experience ) where you shouldn't go under any circumstances: Herb Chambers of Boston and BMW of Peabody. Good luck.
Inskip is always awesome. Have had zero luck or good experience at Wagner in Shrewsbury.
loobie is offline  
0
Reply With Quote
      09-16-2012, 02:28 PM   #10
RMG
RMG
 
Drives: BMW 335i
Join Date: May 2006
Location: Boston, MA

Posts: 142
iTrader: (0)

Quote:
Originally Posted by loobie View Post
Inskip is always awesome. Have had zero luck or good experience at Wagner in Shrewsbury.
... check my previous post about Wagner Certified Collision center http://www.e90post.com/forums/showthread.php?t=717092, I've never been there for service but after my bad experience with their colleges at the collision center I suspect they shouldn't be any better . My car is still under warranty but at this point I have no idea where to go (if needed). All BMW service centers in MA apparently suck. Their level of professionalism has leveled across the state at "very low". It would be the right time for BMW of NA to step in, I am so frustrated at this point I want to write a letter to their Munich headquarters...their cars are great (had some minor issues ) but each time when mine was in for service they dented something and each and every time I had to spend the necessary hours back home to do it right. It is shameful.

Last edited by RMG; 09-16-2012 at 02:47 PM.
RMG is offline   United_States
0
Reply With Quote
      09-16-2012, 07:29 PM   #11
Marky70
Private First Class
 
Drives: 2009 335 Xi and 2010 X3
Join Date: Oct 2010
Location: Rhode Island

Posts: 140
iTrader: (0)

Great Dealer

I have had great experiences with North Haven BMW in North Haven CT. I know it is a drive , but I have never had a complaint or issue there. I have been to several dealerships in RI and have not been very happy for one reason or another. This dealership is very well run and they value the customer more than anything , a truly unique experience in any business today in this country.
Marky70 is offline  
0
Reply With Quote
      09-17-2012, 01:40 PM   #12
TwnTrboCAT1212
The Moose Whisperer
 
TwnTrboCAT1212's Avatar
 
Drives: '08 E92 GIAC S1 335xi 6-MT
Join Date: Oct 2008
Location: Massachusetts

Posts: 407
iTrader: (2)

Hey guys, I'm also plagued with the awful wastegate rattle...it sounds just like the video that the OP posted and I really cannot take it anymore...Only problem is I'm WAY out of warranty and currently have 82K miles on my 335...what are the chances that I could have my turbo's replaced or at least the problem somehow fixed even being out of warranty? I believe my car does fall under the time period or warrantied cars with this problem but the fine print Ive read says the warranty is only covered for a car up to 80K miles or 8 years...whichever comes first...I'm tuned and the car still seems to pull as hard as it did when I first got the tune but the sound has been there for a year now. Any input appreciated. Thanks,

~Chris~
TwnTrboCAT1212 is offline   United_States
0
Reply With Quote
      09-17-2012, 03:01 PM   #13
Island Road
Captain
 
Drives: 335i
Join Date: Mar 2011
Location: Boston

Posts: 687
iTrader: (2)

Garage List
2008 335i  [5.00]
Quote:
Originally Posted by TwnTrboCAT1212 View Post
Hey guys, I'm also plagued with the awful wastegate rattle...it sounds just like the video that the OP posted and I really cannot take it anymore...Only problem is I'm WAY out of warranty and currently have 82K miles on my 335...what are the chances that I could have my turbo's replaced or at least the problem somehow fixed even being out of warranty? I believe my car does fall under the time period or warrantied cars with this problem but the fine print Ive read says the warranty is only covered for a car up to 80K miles or 8 years...whichever comes first...I'm tuned and the car still seems to pull as hard as it did when I first got the tune but the sound has been there for a year now. Any input appreciated. Thanks,

~Chris~
The warranty is good for 82k miles, so i would get into a dealership ASAP just so at the minimum its documented at that millage. Normally BMW is fairly good with fixing an issue if it has a past history and has been a problem at a previous mileage.

Thanks for everybody's input, seems as though there are a ton of mixed reviews though. I thought for sure Peabody was going to the dealer i should be trying next even in other threads within NE users have suggested it. As of right now there was a problem with my car after i recevied it back form Herb Boston last week. I am taking it in today for a clicking sound when i turn the wheel and boost leak throwing crazy codes all happened right after i picked up my car. Very frustrating at the moment hopefully they can correct it without giving me the run around as this was not an issue before i brought in my car

I can say after this i will no longer be going with Herb, at this point I plan on just contacting BMWNA. I think i will be trying the RI inskip dealership or Sudbury dealership next based on a few positive reviews for the WG rattle warranty. I cant believe its this hard to obtain an honest dealership.
Island Road is offline  
0
Reply With Quote
      09-23-2012, 08:53 AM   #14
loobie
Private First Class
 
Drives: 2007 335xi
Join Date: Nov 2011
Location: Massachusetts

Posts: 170
iTrader: (1)

Quote:
Originally Posted by islandroad83 View Post
The warranty is good for 82k miles, so i would get into a dealership ASAP just so at the minimum its documented at that millage. Normally BMW is fairly good with fixing an issue if it has a past history and has been a problem at a previous mileage.

Thanks for everybody's input, seems as though there are a ton of mixed reviews though. I thought for sure Peabody was going to the dealer i should be trying next even in other threads within NE users have suggested it. As of right now there was a problem with my car after i recevied it back form Herb Boston last week. I am taking it in today for a clicking sound when i turn the wheel and boost leak throwing crazy codes all happened right after i picked up my car. Very frustrating at the moment hopefully they can correct it without giving me the run around as this was not an issue before i brought in my car

I can say after this i will no longer be going with Herb, at this point I plan on just contacting BMWNA. I think i will be trying the RI inskip dealership or Sudbury dealership next based on a few positive reviews for the WG rattle warranty. I cant believe its this hard to obtain an honest dealership.
fyi herb owns sudbury
loobie is offline  
0
Reply With Quote
      09-24-2012, 06:53 AM   #15
SpeedOften
Cone Killing E90
 
Drives: 07 E90 335i Crimson Red
Join Date: Sep 2009
Location: NH / VA

Posts: 645
iTrader: (1)

Garage List
2007 BMW 335i  [2.88]
2002 BMW X5 4.4  [0.00]
Anyone have a recommendation about BMW of Stratham (NH)? or Tulley BMW?
__________________
BMWCCA Member #424823
SpeedOften is offline  
0
Reply With Quote
      09-24-2012, 01:45 PM   #16
darkrom
Lieutenant Colonel
 
darkrom's Avatar
 
Drives: 135i
Join Date: Feb 2011
Location: North Shore MA

Posts: 1,524
iTrader: (3)

Sudbury is where its at if you get Kevin Waters.
darkrom is offline   United_States
0
Reply With Quote
      09-30-2012, 06:30 PM   #17
Envuks
Captain
 
Envuks's Avatar
 
Drives: '08 e92 335xi
Join Date: Apr 2012
Location: MA

Posts: 718
iTrader: (2)

Quote:
Originally Posted by islandroad83 View Post
Awesome thanks for the info. I did notice there you were under your warranty though. I bet this has some impact on how they treated your car. How bad was your rattle, anything like what i posted above?

I know there must be some other people within NE that had their turbos replaced outside of their regular warranty?
Hi, sorry I didn't realize you had replied to my post until right now. I don't think my wastegate rattle was as bad as yours (although it's hard to tell from the video)... You're correct that I was still under bumper to bumper when the car went in for service (picked it up after waranty expired. Just got in!). I wouod call them and make an appointment. You might need to pay the diagnostic fee, but I'm not sure how the new extended warranty works.

Good luck and let us know how it goes!
Envuks is offline  
0
Reply With Quote
      09-30-2012, 08:14 PM   #18
roadkillrob
Brigadier General
 
Drives: 2008 335Cic, 2011 X5 35i
Join Date: Jul 2007
Location: Boston

Posts: 3,870
iTrader: (14)

I have bought 3 cars at Tulley and their service has always been top notch, most of the guys I really like went to the new dealer in Manchester, but I still have no issues with Nashua.

Seems like you have to get out of MA to find a decent dealer!
__________________

2008 E93 335i, GIAC Stage 2, HPF IC, Injen Intake, Defective AR Design DP's with useless cats
2014 X3 35i JB Stage 1
roadkillrob is offline   United_States
0
Reply With Quote
      10-02-2012, 06:46 PM   #19
Beakmoney
Enlisted Member
 
Drives: Toyota avalon beater
Join Date: Aug 2012
Location: RI

Posts: 42
iTrader: (3)

just got my car back about 2 hours ago from Inskip. Dropped it off yesterday, got an email from the advisor saying that the wastegate actuators needed to be replaced and the throw out bearing was toast. Finished up around 4pm today and I picked it up. Not one mention of JB4 and no issues with cat-less(VRSF) downpipes. As an added bonus, they properly adjusted the downpipes and they no longer rattle against the p/s floor!
Beakmoney is offline  
0
Reply With Quote
      10-02-2012, 09:57 PM   #20
krazyking
Lieutenant
 
Drives: '08 E92 BMW 335Xi
Join Date: Jan 2012
Location: Boston, MA

Posts: 468
iTrader: (3)

Quote:
Originally Posted by Beakmoney View Post
just got my car back about 2 hours ago from Inskip. Dropped it off yesterday, got an email from the advisor saying that the wastegate actuators needed to be replaced and the throw out bearing was toast. Finished up around 4pm today and I picked it up. Not one mention of JB4 and no issues with cat-less(VRSF) downpipes. As an added bonus, they properly adjusted the downpipes and they no longer rattle against the p/s floor!
Damn dude, that is some real efficient and honest service you got there. I guess I might just have to drive down to RI when I have a serious problem.. Btw is your car within warranty or the CPO?
__________________
'08 E92 335Xi - Premium, Cold and Sports Packages
JB4 // AFE DCI // Matte Black Grills // MTEC Angel Eyes // CF Mirror Covers // Forgestar F14's
krazyking is offline  
0
Reply With Quote
      10-03-2012, 06:21 PM   #21
Beakmoney
Enlisted Member
 
Drives: Toyota avalon beater
Join Date: Aug 2012
Location: RI

Posts: 42
iTrader: (3)

Quote:
Originally Posted by krazyking View Post
Damn dude, that is some real efficient and honest service you got there. I guess I might just have to drive down to RI when I have a serious problem.. Btw is your car within warranty or the CPO?
I'm in factory warranty..If I were closer I'd have gone to Sudbury to see Kevin Waters...just didn't make any sense for me to drive 90 minutes from home when Inskip is a stones throw away.
Beakmoney is offline  
0
Reply With Quote
      10-06-2012, 08:13 AM   #22
Beakmoney
Enlisted Member
 
Drives: Toyota avalon beater
Join Date: Aug 2012
Location: RI

Posts: 42
iTrader: (3)

update: Two nights ago did a 3rd/4th gear pull, slowed and attempted to take off again...BAM 3psi. changed maps, set to stock, shut down, restarted, checked codes, etc..yesterday got the car back to inskip(runs/drives fine but NO power)..a wastegate actuator arm fell off its pivot...must remove the turbos to fix..got a new 528 for a loaner. they're also doing an oil change and alignment. I also brought up a strange shudder when accelerating over 50mph but at 3psi it is not existent so they'll investigate further monday.
overall still very satisfied with how they're handling everything...maybe i have more patience than most considering i'm a service advisor as well.
Beakmoney is offline  
0
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -5. The time now is 05:11 AM.




e90post
Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST