Mount Kisco BMW - BMW 3-Series (E90 E92) Forum

Joe- · 09-09-2012, 10:36 PM

They are located in NY, I use to deal with pace bmw and they were the absolute worse, I decided to take my car to BMW mount kisco for turbo warranty repair since I didn't want a shaddy shop such as pace working on my car.

They did a great job, Vincent the service manager and Rick the service adviser both worked hard to get my car back to where it use to be! it's like having a brand new car and I can't thank them enough.

Massive follow up before and after. They kept me up to date on my car. Returned all my phone calls. Pace would always leave me in the dark, never call me back always made me feel uncomfortable, not mount kisco bmw, they were TOP notch in every category.

Friendly staff, lovely show room, free soda! was great!

I highly recommend if you are in the Tri state area and need a top notch service center, mount kisco is highly recommended.

nydog · 10-29-2012, 04:27 PM

I have to agree. I had issues with my 335i within weeks of purchase (non-BMW dealer). The first BMW dealer was absolutely useless. Mount Kisco BMW was recommended by my Uncle. Mount Kisco was able to fix my car under warranty. I was completely satisfied with their service.

nrrm1127 · 12-24-2012, 03:33 PM

Thanks for the update! Have been rubbed the wrong way by both Ray Catena BMW and Greenwich BMW - Port Chester

09-09-2012, 10:36 PM	#1
Joe- Lieutenant Drives: 07 E92 335i Join Date: Jun 2011 Location: Greenwich CT Posts: 524 iTrader: (2)	Mount Kisco BMW They are located in NY, I use to deal with pace bmw and they were the absolute worse, I decided to take my car to BMW mount kisco for turbo warranty repair since I didn't want a shaddy shop such as pace working on my car. They did a great job, Vincent the service manager and Rick the service adviser both worked hard to get my car back to where it use to be! it's like having a brand new car and I can't thank them enough. Massive follow up before and after. They kept me up to date on my car. Returned all my phone calls. Pace would always leave me in the dark, never call me back always made me feel uncomfortable, not mount kisco bmw, they were TOP notch in every category. Friendly staff, lovely show room, free soda! was great! I highly recommend if you are in the Tri state area and need a top notch service center, mount kisco is highly recommended.
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12-24-2012, 03:33 PM	#3
nrrm1127 Second Lieutenant Drives: 2011 E90 328i SG/SB Join Date: Jun 2008 Location: New Rochelle, NY Posts: 248 iTrader: (0)	Thanks for the update! Have been rubbed the wrong way by both Ray Catena BMW and Greenwich BMW - Port Chester __________________ 1997 Aston Martin DB7 - Merlot Red 1999 Dinan S3-M3 Convertible - Titanium Silver 2008 Mini Cooper S Convertible Sidewalk 2011 F25 X3 xDrive35i - loaded w/19's 2011 BMW 328i - Space Gray on Saddle Brown

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10-29-2012, 04:27 PM	#2
nydog New Member Drives: e92 335i Join Date: Apr 2011 Location: Beacon, NY Posts: 24 iTrader: (0)	I have to agree. I had issues with my 335i within weeks of purchase (non-BMW dealer). The first BMW dealer was absolutely useless. Mount Kisco BMW was recommended by my Uncle. Mount Kisco was able to fix my car under warranty. I was completely satisfied with their service.