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BMW 3-Series (E90 E92) Forum > E90 / E92 / E93 3-series Technical Forums > Wheels and Tires Forum Sponsored by The Tire Rack > ICONZ Wheels... 1 year wait, no wheels no money



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      11-15-2012, 04:40 AM   #1
Assari
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Hello guys,

I really need your help or advise. I placed a order for Iconz wheels last november-december and paid 2500$ in advance in January. Still have no pics of process, no wheels, no money back. A few months ago Daniel @ Modcity told me to talk straight to Iconz and during the first month I got promises and replies pretty quick. Now all I get is that we were out office / busy at SEMA and a question that what should they do with the parts and what kind of refund am I thinking of plus it takes them 1-2 weeks to reply.

I am fed up! I have all e-mail conversations and a credit card authorization form which is dated and says that the wheels will be delivered by April 2012.

I need help, I want my money ASAP.

P.S. Mods, can this be viewed on other models forum (M-forums/1/3/5/7-series) too and please move this thread to the right section if this one is wrong.

Thanks in advance.
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      11-15-2012, 04:52 AM   #2
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Wow, why did you wait so long to take action if the wheels were expected in April?

Also did you buy the wheels directly from Iconz or from "Modcity"?
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      11-15-2012, 12:09 PM   #3
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Quote:
Originally Posted by Game
Wow, why did you wait so long to take action if the wheels were expected in April?

Also did you buy the wheels directly from Iconz or from "Modcity"?
Because of all the promises, my bad... I bought them from modcity.
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      11-15-2012, 01:00 PM   #4
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Yeah I don't think modcity is a vendor on here any more. But I would definitely open a case up with the credit card company.
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      11-15-2012, 02:01 PM   #5
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Quote:
Originally Posted by ACEE
Yeah I don't think modcity is a vendor on here any more. But I would definitely open a case up with the credit card company.
Thanks. I don't know though, because it has been almost a year, but I will ask.

Is there any option to make this thread visible on other places on this forum? I think this info might be useful for people who are considering their products..
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      11-15-2012, 04:58 PM   #6
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have you talked to ICONZ to see if they even have/had an order for you from them?
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      11-15-2012, 05:45 PM   #7
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If you bought them from modcity they are responsible for reimbursing you. Its their problem to recoup the money from Iconz if said company went bankrupt
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      11-15-2012, 09:00 PM   #8
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I know you're in Finland but getting someone on the phone is best and will resolve your situation must sooner. (compared to voicemail/email)
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      11-17-2012, 02:59 PM   #9
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Iconz know about my order. I have tried to reach Daniel several times but every time he is out of office and someone else answers the phone. I left my phone number but he has never called back.
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      11-17-2012, 05:08 PM   #10
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Sorry about your predicament. Next time I'd avoid a brand that replaces S's with Z's.
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      11-28-2012, 12:06 PM   #11
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Not good
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      11-28-2012, 12:18 PM   #12
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Quote:
Originally Posted by Hooy View Post
Sorry about your predicament. Next time I'd avoid a brand that replaces S's with Z's.
LOL
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      12-12-2012, 12:45 AM   #13
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Quote:
Originally Posted by Assari View Post
Iconz know about my order. I have tried to reach Daniel several times but every time he is out of office and someone else answers the phone. I left my phone number but he has never called back.
Get your wheel yet? I am having the same issue with a Client wheel order...
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      12-12-2012, 03:05 AM   #14
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Quote:
Originally Posted by Hooy View Post
Sorry about your predicament. Next time I'd avoid a brand that replaces S's with Z's.
HAHAHAHAHHAHA i LOL'd

to the OP, sorry to hear about your situation though
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      08-22-2013, 09:59 PM   #15
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Hey bud, I'm in your same boat right now. I was wondering what ended up happening? I have no money and no wheels and its been over a year I've been waiting as well.
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      08-22-2013, 10:23 PM   #16
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Quote:
Originally Posted by SRT14PimPin07 View Post
Hey bud, I'm in your same boat right now. I was wondering what ended up happening? I have no money and no wheels and its been over a year I've been waiting as well.
Yikes.

Time to let go and file something with your CC.
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      08-28-2013, 08:20 AM   #17
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I ordered from them several years ago, and Daniel was my same rep. Took me almost 3 to 4 months to get mine and even during then all I got was a run around on status and information. Made me weary as hell and even afterwards. Sorry to hear about your bad experience. Hope you get your money back! Best bet is to forget about the wheels, and dispute with your CC company.
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      08-28-2013, 09:56 AM   #18
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Get the money back. Their wheels are not that nice anyways so why wait?
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