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      01-05-2013, 04:48 PM   #1
clairvoyant
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Angry Another dealer rant (sales related)

Yes, it's about a dealer located around Dixie Road.

Is it just me inquiring about a used BMW car at a wrong time (a holiday season) or the used car sales people at that dealer sit very high on their high horses especially towards out-of-towners?

I am in the market of trading my current 2007 335i with their 2011 550i CPO. First they asked me info about my car. I responded with everything (VIN#, mileage, etc, etc).
I haven't heard anything back in a week.
I emailed them, they never responded.
I suppose their loss.....not willing to do a business with me.
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      01-05-2013, 05:08 PM   #2
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Wondering the same thing....Was looking to trade in my loaded 07 335 e92 coupe with 40,000kms on it (mint condition, not hits) for an 08 M-coupe. The guy basically told me my car was not worth much anymore and gave me a trade in value of only $17,000. When i told him that was clearly unreasonable, he shook my hand and said "well then good luck selling it privately", and walked away..i drive past the dealership (autowest bmw in richmond bc) at least once a week and Ive noticed they've had the same inventory on their lot for a long time now, so I'm not sure where the smug attitude is coming from....
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      01-05-2013, 05:51 PM   #3
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beginning of the year , they all got their bonuses, wait until the end of the year and see how they treat you then
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      01-05-2013, 06:19 PM   #4
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I actually first contacted that dealer December 19, 2012.
Perhaps they received their bonuses on December 18, 2012
The only thing I could think was my out of warranty status at 102,000km. However, the car is trouble free and I have all the maintenance records.
I also serviced my car at the local BMW dealer.
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beginning of the year , they all got their bonuses, wait until the end of the year and see how they treat you then
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      01-05-2013, 09:16 PM   #5
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OP, I traded in my 2011 550xdrive Msport (no other options) to TC back in the Sep 2012 with 35000Km. I believe they still have this on their inventory because they are asking way too much for the car. I have no issue at all, except couple of minor ones when I took delivery and since then the most reliable bimmer I have ever owned.
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      01-05-2013, 10:32 PM   #6
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Unhappy

Not a manual transmission though....
Actually my 335i is very reliable so I will just keep it if they are not willing to trade.

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OP, I traded in my 2011 550xdrive Msport (no other options) to TC back in the Sep 2012 with 35000Km. I believe they still have this on their inventory because they are asking way too much for the car. I have no issue at all, except couple of minor ones when I took delivery and since then the most reliable bimmer I have ever owned.

Last edited by clairvoyant; 01-05-2013 at 10:39 PM.
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      01-05-2013, 10:47 PM   #7
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Stealerships....what can you say.

All they care about is the initial sale and after that - screw the customer.
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      01-05-2013, 10:57 PM   #8
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a 2007 335i is not going to fetch a lot of $ on a trade in to a dealer. People need to accept this...
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      01-05-2013, 11:20 PM   #9
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Yes, I accept the fact and very aware of that.
What I don't accept is the dealer's fat cat mentality.
I haven't even gotten my car appraised.
I think they just don't want to deal with an out of towner with 2007 335i....Perhaps it's too much hassle to sell it.


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a 2007 335i is not going to fetch a lot of $ on a trade in to a dealer. People need to accept this...
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      01-06-2013, 08:26 AM   #10
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Quote:
Originally Posted by clairvoyant View Post
Yes, I accept the fact and very aware of that.
What I don't accept is the dealer's fat cat mentality.
I haven't even gotten my car appraised.
I think they just don't want to deal with an out of towner with 2007 335i....Perhaps it's too much hassle to sell it.
They are idiots then. Your $ is just as good as someone who is local.
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      01-06-2013, 10:49 AM   #11
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Angry

Honestly, I'd rather deal with BMW dealers out of my area.
The local BMW dealers here have very huge fat cat mentality due to their unlimited supplies of repeat customers who are willing to pay premium prices (the diplomatic corps).
I never thought the GTA dealers caught up as well.


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They are idiots then. Your $ is just as good as someone who is local.
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      01-06-2013, 05:34 PM   #12
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Quote:
Originally Posted by m-technik View Post
Wondering the same thing....Was looking to trade in my loaded 07 335 e92 coupe with 40,000kms on it (mint condition, not hits) for an 08 M-coupe. The guy basically told me my car was not worth much anymore and gave me a trade in value of only $17,000. When i told him that was clearly unreasonable, he shook my hand and said "well then good luck selling it privately", and walked away..i drive past the dealership (autowest bmw in richmond bc) at least once a week and Ive noticed they've had the same inventory on their lot for a long time now, so I'm not sure where the smug attitude is coming from....
Went to check out their Silverstone E92 M3 couple months ago and they were not willing to deal. Guess too much people pay full pop in that area so they think they can gross every out?

Also, had a terrible experience at the pre-owned department at BMW Autohaus last weekend with a friend.
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      01-06-2013, 10:55 PM   #13
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Went to check out their Silverstone E92 M3 couple months ago and they were not willing to deal. Guess too much people pay full pop in that area so they think they can gross every out?

Also, had a terrible experience at the pre-owned department at BMW Autohaus last weekend with a friend.
What bothers me the most is that they basically give you chump change for your car but then jack it up for resale by an insane amount and won’t negotiate its sale price when you know damn well that they’re making a hefty profit on it. To give you an example, Autowest had an 07 E92 335 on the lot with similar mileage to mine and they were asking $34,000 for it...Double of what they offered on my trade in. I get that they’re in it to make a profit, but that’s just ridiculous.....All I can say to that is business must be good!
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      01-06-2013, 11:46 PM   #14
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Record sales for BMW AG during 2012, so dealers are doing just fine.

http://www.inautonews.com/bmw-to-rea...s-sold-in-2012

They did well in 2011 as well, so probably a few years of good sales numbers have made sales people a little apathetic. If you won't buy that car, someone else will come in to buy it. Tougher times make for more hungrier sales people and better deals!
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      01-07-2013, 01:05 AM   #15
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Quote:
Originally Posted by m-technik View Post
Wondering the same thing....Was looking to trade in my loaded 07 335 e92 coupe with 40,000kms on it (mint condition, not hits) for an 08 M-coupe. The guy basically told me my car was not worth much anymore and gave me a trade in value of only $17,000. When i told him that was clearly unreasonable, he shook my hand and said "well then good luck selling it privately", and walked away..i drive past the dealership (autowest bmw in richmond bc) at least once a week and Ive noticed they've had the same inventory on their lot for a long time now, so I'm not sure where the smug attitude is coming from....
When I was trading my drive ,one of dealers in TO adviced me to go for 335i because it would have yielded more money back when it came to time to resell it. However, I am surprised when yours is offered at $17000.
Honestly, sale guys at dealers are talking non-sense, they just care about the money they are gonna get from the deal.
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      01-07-2013, 08:02 AM   #16
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there are some 335i in GTA going for $20 000's.

If you aren't happy with their pre -sale customer service, aren't you happy you didn't buy from them. : )
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      01-07-2013, 08:24 PM   #17
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Wink

Let me deviate the topic a bit here.
Has anyone here ever dealt with Venus Fine Cars in North York, ON?
Any positive/negative substantial feedback is greatly appreciated.
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      01-07-2013, 10:02 PM   #18
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Quote:
Originally Posted by AP2 View Post
Went to check out their Silverstone E92 M3 couple months ago and they were not willing to deal. Guess too much people pay full pop in that area so they think they can gross every out?

Also, had a terrible experience at the pre-owned department at BMW Autohaus last weekend with a friend.
lol that place is full of clowns - running all of the usual BS sales tactics
who did you deal with?
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      01-07-2013, 11:39 PM   #19
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Originally Posted by bulldog x6 View Post
lol that place is full of clowns - running all of the usual BS sales tactics
who did you deal with?
Directly to the Sales Manager. Yup - they were trying to pull some old school tricks to my friend, who happens to be in the industry as well and we were fed up to the point that we walked out.
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      01-07-2013, 11:39 PM   #20
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Quote:
Originally Posted by clairvoyant View Post
Let me deviate the topic a bit here.
Has anyone here ever dealt with Venus Fine Cars in North York, ON?
Any positive/negative substantial feedback is greatly appreciated.
I would never touch/deal with any cars from dealers in that area.
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      01-08-2013, 02:55 AM   #21
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Cool

I suppose if it's too good to be true, it is; pricewise.
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I would never touch/deal with any cars from dealers in that area.
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      01-08-2013, 07:59 AM   #22
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Quote:
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I would never touch/deal with any cars from dealers in that area.
Or any of the "Fine Cars" places in Scarborough.
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