E90Post
 


Bimmertech
 
BMW 3-Series (E90 E92) Forum > E90/E92/E93 Marketplace (For Sale / Trade / Wanted) > Vendor Comments/Review/Feedback Forum > Berger Motor Sport...You decide



Reply
 
Thread Tools Search this Thread
      01-10-2013, 06:19 PM   #23
JohnSprm69
Lieutenant Colonel
 
Drives: AW e92
Join Date: Feb 2008
Location: Miami, FL

Posts: 1,965
iTrader: (4)

ask mike@n54tuning i'm pretty sure he will give you a pretty good answer he resells everything BMS and is excellent on customer service as far as terry goes he is just as good as mike both those guys are highly regarded here in the forums.

btw: the dpfix is (mainly) just to prevent the computer fromm throwing an error when you are running catless downpipes or thats why most people buy it unless you are running a jb4.
JohnSprm69 is offline  
0
Reply With Quote
      01-10-2013, 06:51 PM   #24
Bimmer07
Private First Class
 
Drives: E92 335i
Join Date: Nov 2012
Location: Los Angeles

Posts: 171
iTrader: (1)

Im surprised because they have a great costumer service. My LED lights werent working I emailed Jason and met up at his house on sunday evening and he fixed it for me!
Bimmer07 is offline  
0
Reply With Quote
      01-10-2013, 07:21 PM   #25
135Pats
Saving for a big ass turbo or an A3...IDK which.
 
135Pats's Avatar
 
Drives: 135i
Join Date: May 2012
Location: Maryland

Posts: 5,352
iTrader: (1)

Quote:
Originally Posted by MSport35TT View Post
Thank you I guess it's up to the SA in this case or the actual tech uncovering this?
The tech works on the car, if he lets it slide it likely slides...but if he brings it up with anyone else, your sa is the only potential advocate you have.
__________________
E88 FBO N54 Alpinweiss/Coral Red/Meisterschaft Race/Berk Resonated/Macht Schnell 3"/ER CP/Synapse/VRSF FMIC/FFTEC LPFP/HFS-4 DO Stainless Lines/BMS DCI/BMS Thermostat Delete/Rob Beck PCV Valve + Cap/BMS OCC/PTF E50/ST Coilovers/M3 Front Control Arms + Tension Rods/M3 Subframe Bushings/M3 FSB/DINAN Camber Plates/Apex ARC-8/Project Kics/Macht Schnell Studs/VAC Hubs/Rogue Transmission Mounts/Alpina TCU Flash/Icarbon/Kerscher/BMW Performance
135Pats is online now   United_States
0
Reply With Quote
      01-11-2013, 10:40 AM   #26
MSport35TT
Captain
 
Drives: 335i
Join Date: Oct 2012
Location: NJ & MA

Posts: 678
iTrader: (4)

Garage List
2010 BMW 335ix  [0.75]
Quote:
Originally Posted by Swoosh69 View Post
ask mike@n54tuning i'm pretty sure he will give you a pretty good answer he resells everything BMS and is excellent on customer service as far as terry goes he is just as good as mike both those guys are highly regarded here in the forums.

btw: the dpfix is (mainly) just to prevent the computer fromm throwing an error when you are running catless downpipes or thats why most people buy it unless you are running a jb4.
What about a cobb stage 2...same fix as the jb4?
MSport35TT is offline   United_States
0
Reply With Quote
      01-11-2013, 08:14 PM   #27
JohnSprm69
Lieutenant Colonel
 
Drives: AW e92
Join Date: Feb 2008
Location: Miami, FL

Posts: 1,965
iTrader: (4)

Quote:
Originally Posted by MSport35TT View Post
What about a cobb stage 2...same fix as the jb4?
not too familiar with the cobb tune so i have no idea man. sorry
JohnSprm69 is offline  
0
Reply With Quote
      01-11-2013, 08:27 PM   #28
E92TTKING
Lieutenant Colonel
 
E92TTKING's Avatar
 
Drives: e92
Join Date: Oct 2009
Location: Merica

Posts: 1,599
iTrader: (8)

If you had half a brain or could search, cobb eliminates the check engine lights with stage 2 map.

He said it was not for you, he knows what he is saying.
E92TTKING is offline   Greece
0
Reply With Quote
      01-11-2013, 08:29 PM   #29
thenewrick
Lieutenant
 
Drives: 2007 E93 335i Black Sapphire
Join Date: Dec 2012
Location: USA

Posts: 586
iTrader: (2)

It's like you walked into a head shop and asked which pipe is best for smoking weed. You can't be rude and sketchy when it comes to illegal stuff.
thenewrick is offline   United_States
0
Reply With Quote
      01-11-2013, 10:45 PM   #30
marshall834
First Lieutenant
 
marshall834's Avatar
 
Drives: 2007 BMW 335i
Join Date: May 2012
Location: The Biggest Little City in the World

Posts: 399
iTrader: (7)

Quote:
Originally Posted by Goofyguy View Post
Why would someone selling a product go deep into how it works? For one its an off road use product. You can find a hundred threads here and on his forum of it doing as it says and kills the light for the missing cats. Sorry you didnt get the answer you were looking for but in my emails with Terry he gives me the answer I need. Does it work, yes or no. Can I do this and make it do something else, again yes or no. He has answered every email Ive ever sent his way. Ive bought a few things from BMS and havent had a single issue.
Why? Because information sells! If a salesperson can show how it works, why it works, and how it will affect you, will you be more likely to buy form that person than the guy that just gives you the standard one-liner?

That being said, I agree with mostly everyone on here - he wasn't be rude he was just being careful.
__________________
E90 TiAG 335i |6 MT | JB4 | BMS DCI | LUX 5.0

Past:
E46 323ci
B6 Audi S4
marshall834 is offline   United_States
0
Reply With Quote
      01-12-2013, 12:50 AM   #31
idrift4wd
Brigadier General
 
Drives: Three Hundred and Thirty Five
Join Date: Jul 2010
Location: Yonkers NY

Posts: 3,311
iTrader: (0)

Garage List
2007 BMW  [3.50]
Burger tuning, does not give alot of info on their emails.

they do have alot of traffic im sure, but you cant use that as an excuse. Customer service is a staple to a business.
idrift4wd is offline  
0
Reply With Quote
      01-13-2013, 08:58 PM   #32
WilliamS
GoofBall
 
Drives: 2008 E92 N54 Xdrive
Join Date: Jun 2012
Location: Tampa, FL

Posts: 745
iTrader: (1)

Quote:
Originally Posted by marshall834 View Post
Why? Because information sells! If a salesperson can show how it works, why it works, and how it will affect you, will you be more likely to buy form that person than the guy that just gives you the standard one-liner?

That being said, I agree with mostly everyone on here - he wasn't be rude he was just being careful.
I agree with you 99%. As a sales person I understand the more you can tell someone about something the more likely they will buy from you. Its my life, its what I pay the bills off of, its how I feed my family. Were not all terrible people. Some cases where something that can be easily replicated or copied for a lower cost as a business person I would not let that out. We know Terry is a great guy, I cant think of a time where he hasnt treated me like a customer and a friend. I think keeping some stuff close to the chest is ok when it can keep a competitor at bay for just a small while.
WilliamS is offline   United_States
0
Reply With Quote
      01-13-2013, 10:08 PM   #33
statelax3
Private First Class
 
Drives: 335i
Join Date: Jul 2011
Location: charlotte nc

Posts: 160
iTrader: (0)

OP I got the same crap answers from BMS when I sent an email about the same product. I just chalked it up as a vendor to never buy from because I could not get any tech info from them. Obviously they have so much business they can choose who they sell to. A lot of people are standing up for someone who gave them good service or are just fanboi's. I think your question was legit and inturn you were just blown off. I am sure this is not a popular opinion.
statelax3 is offline  
0
Reply With Quote
      01-13-2013, 10:09 PM   #34
BEAR-AvHistory
2014 435M-Sport/MPPK
 
BEAR-AvHistory's Avatar
 
Drives: 2014 435M-Sport MPPK
Join Date: Jun 2011
Location: NC - USA

Posts: 2,174
iTrader: (0)

Quote:
Originally Posted by idrift4wd View Post
Burger tuning, does not give alot of info on their emails.

they do have alot of traffic im sure, but you cant use that as an excuse. Customer service is a staple to a business.
Never had a problem with insufficient info from their emails. Spent a long Sunday right before Christmas trading emails with Terry as he fine tuned the settings for my car based on its actual performance with the FMIC & fuel mix I use.

I ran a log sent it in then he responded with a change to make. Made the change did a test run sent in a fresh log, got another change back & so on.

I sent my request in for help on Sunday expecting to hear back on Monday but got a response in about 20 minutes. The car was dialed in very well thanks to BMS’s attention to customer service.

There is nothing special about my account with them to suggest I should get anything extra. Just have a JB4 G5/ISO, jack pad, spark plug socket & a pair of $1 decals. If they are treating me this well its hard to imagine that’s not business as usual for them.
__________________
Kevin

2014 435M-Sport MPPK - 2013 135is Cab 6MT - 2009 V-Star - 2009 Ford Expedition EL 4X4 - 2003 Xterra 4X4 - 1998 Ranger 4X4 - FFR Cobra MK-IV work in progress
BEAR-AvHistory is offline  
0
Reply With Quote
      01-13-2013, 10:14 PM   #35
E92GRL
@E92GRL
 
E92GRL's Avatar
 
Drives: 2007 335i
Join Date: Dec 2012
Location: NorCal

Posts: 313
iTrader: (0)

Quote:
Originally Posted by MSport35TT View Post
So I am looking for some additional product information from Berger Motorsport so i go ahead and contact Terry with the per-sale and support team. This is what I get for a response, please see the email chain below...



















Are you kidding me! How is it that you talk to a perspective customer in such a rude manner. Clearly it is his job to help with product questions and it is clear that Terry could care less. Just wanted to share this with everyone and hear your thoughts.


You were a bit rude on your second response... he is a busy guy and has a lot of customers to attend to... i would definitely not take it personally... I bought the JB4 from him, and i know a lot of people who have purchased other products for their car... awesome service.... if he has it i'd buy it from him... but if you have a question you'd like to expand on you should google it... his job is to answer questions... but you should know what you are getting before you look into just purchasing it.
__________________
E92GRL is offline   United_States
0
Reply With Quote
      01-13-2013, 10:38 PM   #36
thenewrick
Lieutenant
 
Drives: 2007 E93 335i Black Sapphire
Join Date: Dec 2012
Location: USA

Posts: 586
iTrader: (2)

Just to clarify something. You guys are asking a vendor about how to conduct illegal activity using competing vendor's product. Don't be dumb :P
thenewrick is offline   United_States
0
Reply With Quote
      01-13-2013, 11:23 PM   #37
Envuks
Captain
 
Envuks's Avatar
 
Drives: '08 e92 335xi
Join Date: Apr 2012
Location: MA

Posts: 718
iTrader: (2)

Personally, I think you were a bit on the rude side. Also, there are some questions you don't ask...
__________________
Jet black e92 6mt 335xi:

18" BBS RGRs, KW v1, ESS Stage 2 flash, VRSF 7" FMIC, VRSF downpipes, JG Mods m-tech front, mtec V3 AEs, BMS OCC, hardwired valentine 1, p3cars gauge, amber delete, sport seats, factory oil cooler.
Envuks is offline  
0
Reply With Quote
      01-14-2013, 12:33 AM   #38
pimp4cheddar
El Capitán
 
pimp4cheddar's Avatar
 
Drives: Mojave E92
Join Date: Jul 2011
Location: Central Florida

Posts: 1,778
iTrader: (11)

Quote:
Originally Posted by Toyo View Post
lol
pimp4cheddar is offline   United_States
0
Reply With Quote
      01-14-2013, 12:46 AM   #39
E92GRL
@E92GRL
 
E92GRL's Avatar
 
Drives: 2007 335i
Join Date: Dec 2012
Location: NorCal

Posts: 313
iTrader: (0)

Quote:
Originally Posted by thenewrick View Post
Just to clarify something. You guys are asking a vendor about how to conduct illegal activity using competing vendor's product. Don't be dumb :P

+1 +1 +1 +1 +1
__________________
E92GRL is offline   United_States
0
Reply With Quote
Reply

Bookmarks

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -5. The time now is 12:43 PM.




e90post
Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST