[blaster3500]

My 335i CPO warranty runs out in one month. I have a bit of wastegate rattle and the dealer confirmed that yes it is wastegate rattle and the turbo's need to be replaced but BMWNA denies the claim because there is no fault code. My actuators have been replaced already due to wastegate rattle. I have called BMWNA 3 times and they say that there is nothing wrong with my car because there is no fault code so there is nothing that they can do. I brought up SI B01 02 12 and told them that I don't understand that under one warranty (the extended 8yr/82k) that turbos are replaced for rattle but under my paid CPO warranty that covers the turbos they will not replace them due to rattle. Frustrating is an understatement at this point. Also the claims lady says there is no one else to speak with. The dealer said the only number they have is the BMWNA 800 number. Is it a losing battle at this point or are there any other ways to pursue the issue?

[bigdaddycane]

My understanding is that if the dealer replaced the actuators and the rattle still persists, they are to replace the turbos next.

[BoostedE90]

Do rattling wastegates even cause a code?

[bigdaddycane]

typically not....mine didn't at all.

[blaster3500]

That was my understanding as well but I assume they are looking for the 30ff low boost code before they will replace anything. I am waiting on a call back from BMWNA but I have a feeling I will not make any progress.

[bigdaddycane]

my turbos were replaced under warranty with NO codes every being thrown....

[quasitime]

That is ridiculous. They are giving you some kind of run around. =/

[Envuks]

Originally Posted by BoostedE90

Do rattling wastegates even cause a code?

No. Wastegate rattle does not throw a code. I would open a case on this one, something isn't right. Sounds like you have a BMW NA rep that has no idea what's going on... There's a service bulletin out there which accompanies they extended turbo warranty (82k miles) that I think references rattle, but no faults. You might want to present that doc to the rep to see if it helps. You also may want to try to (politely) speak with their supervisor on the subject.

Just my $.02

I had my turbos replaced at 44k. No fault codes, no hastle.

[boostaholic786]

Yea bud you shouldnt have to be dealing with this whatsoever. There giving you a bunch of B.S. in my honest opinion and having CPO warranty ALONG with the service bulletin for wastegate rattle for turbos should have you COMPLETELY covered, no questions asked. Especially since they already replaced your actuators and the rattle still persists. If I was you I would take it to another dealership and make sure you take ALL your mods off, just to be on the safe side since they are giving you a hard time for absolutely NO reason. And Envuks is right, wastegate rattle doesnt throw any codes or non that I have ever heard of.
If you still continue to have issues you might want to inform your attorney so maybe he can give them a call once he goes over the service bulletin and your CPO warranty...

[rush jamaica]

That's the same thing that they told me and just did my actuators sounds better but for how long just going to save for RBs and try to get them take the labor cost.

[deluxe 247]

I would try a different dealership, luckily I have 3 pretty close ones where I live.

[hayyim]

I recently had a similar issue. My non dealer shop did a vacuum test on the front turbo and told me I wasnt able to hold even 4lbs of boost. so i took it to the dealer and the SA said 'no code, no dice'. But i was persistent and suggested that their tech also do a vac test. It came back as unable to hold even 1lb of boost. But the SA warned me that without a code they had a problem getting things covered by warranty. I had to agree to a possible labor charge of 300 bucks for them to continue the diagnosis in hopes of having enough physical evidence to get things covered. Eventually I got a call saying all is well and that I had 2 new turbos. So it is possible without a code. You just need a SA and tech who are willing to put the case to BMWNA. I noted on the job notes that the tech also preformed something called a 'drill bit test'. I have no idea what that is, but maybe your dealership does and they can add that to the case?

[blaster3500]

Just got off the phone with BMWNA and the most frustrating 10 minutes of my life. She said there is no one else to speak with and my warranty is different from the 8year/82k that is expired. My next step is to make this thing throw a 30ff lol

[BoostedE90]

Originally Posted by blaster3500

..and my warranty is different from the 8year/82k that is expired. My next step is to make this thing throw a 30ff lol

Did she give an explanation as to how your warrarnty is different and how it's expired? Your car is definitely not 8 years old and I assume it doesn't have 82k on it. I guess you could always pull a vacuum hose to make it throw a code.

[kiteboy]

in france my car 2007 was not warranty, my car has more 100 000 km and i made oil service etcc myself..

one year ago in january 2012, my both turbo was replaced bacause horible rattle sound on deceleration..

i used the note buletin to obtain favour !

bmw has decided to take in charge 80% of turbo price.

so i paid 20% and the manpower to do it --> so 1107€

[blaster3500]

Yeah my car is over 82k. I am going to talk to my SA when I pick my car up tomorrow but I am almost out of energy with this. I am just going to write bmw an email addressing my disappointment with the company. Time to throw the JB4 on it and hopefully silence the rattle. Thanks for the help and guys with CPO get it fixed before 82k or prepare to be screwed by BMW.

[kiteboy]

in france client service general BMW for mee doesnt want to do favour !!

i waiting during 3 months letter etcc and after we have solved the problem with my local dealer... but warranty service bmw france doesn't want to do nothing !!!!!!!!!!!!!!

[DriftDreamzSS]

Originally Posted by blaster3500

Yeah my car is over 82k. I am going to talk to my SA when I pick my car up tomorrow but I am almost out of energy with this. I am just going to write bmw an email addressing my disappointment with the company. Time to throw the JB4 on it and hopefully silence the rattle. Thanks for the help and guys with CPO get it fixed before 82k or prepare to be screwed by BMW.

Well are you also over the mileage limit of the CPO warranty, 100k i think?

[blaster3500]

No I am at 96k and my CPO expires on 2/28/13 that is why I am trying to get the issue resolved.