bad press for Budds in Oakville - BMW 3-Series (E90 E92) Forum

wasasailor · 02-02-2013, 05:53 PM

Of interest to forum members in Toronto and the GTA, perhaps others.
There is an article in today's,Feb.2/13 Wheels section of the Toronto Star which outlines the difficulties an owner had in resolving an issue with this dealership and BMW. I suspect that had the owner not gone public, it probably would never had been settled to his satisfaction since he has been fighting the issue since May 2012.
Problem relates to a Mini power steering pump failure(twice)that the owner paid to have fixed. This problem was later the subject of a recall and that is when the owner tried to get reimbursement for his costs.
Unfortunate that the owner had to endure this kind of obstinacy to settle a valid claim.

Jonsiu · 02-02-2013, 06:09 PM

Quote:

Originally Posted by wasasailor

Of interest to forum members in Toronto and the GTA, perhaps others.
There is an article in today's,Feb.2/13 Wheels section of the Toronto Star which outlines the difficulties an owner had in resolving an issue with this dealership and BMW. I suspect that had the owner not gone public, it probably would never had been settled to his satisfaction since he has been fighting the issue since May 2012.
Problem relates to a Mini power steering pump failure(twice)that the owner paid to have fixed. This problem was later the subject of a recall and that is when the owner tried to get reimbursement for his costs.
Unfortunate that the owner had to endure this kind of obstinacy to settle a valid claim.

wrong section

Wolf 335 · 02-02-2013, 07:40 PM

I thought Budds was the good dealer ouf of the bunch (from what i heard)

Maranello are the snakes you gotta watchout for

wasasailor · 02-02-2013, 07:46 PM

Quote:

Originally Posted by Jonsiu

wrong section

As noted on the Canada forum, I am sorry for the incorrect posting on the classified forum. I will assure you that it was not intentional. However, on the positive side, it sure as hell is more interesting than looking at all those "new" listings which are nothing more than BUMPS_BUMPS_BUMPS on and on.

bobblehead · 02-02-2013, 08:09 PM

Budds is somewhat alright ... ONLY if you buy your bimmer or mini from them. Otherwise, they will treat yo like crap and the typical run around.

Many other posts by different members had posted their experiences in the past.

Treize · 02-02-2013, 08:12 PM

Quote:

Originally Posted by wasasailor

As noted on the Canada forum, I am sorry for the incorrect posting on the classified forum. I will assure you that it was not intentional. However, on the positive side, it sure as hell is more interesting than looking at all those "new" listings which are nothing more than BUMPS_BUMPS_BUMPS on and on.

Truth.

abhishriv · 02-03-2013, 01:36 AM

Quote:

Originally Posted by Wolf 335

I thought Budds was the good dealer ouf of the bunch (from what i heard)

Maranello are the snakes you gotta watchout for

+1 .. never had a good experience with maranello, ive given them a few chances but their CS has been pathetic. they were the first bmw dealership i went to when wanting to buy my car and they were the least helpful dealership ive ever seen.

bimmergrl86 · 02-03-2013, 11:51 AM

i agree with you guys about maranello .. however.. i think their sales dept isn't as good as their parts/service department. i recently had my first service done @ maranello and they treated me very well. they made sure that i was taken care of and got the job done. i've heard many good things about maranello's part/service dept. maybe i just got lucky?

Wolf 335 · 02-03-2013, 05:45 PM

Parts department is probably the only good thing about Maranello.

Only good guy at that dealership is Mike (at parts department). Staraight up guy who knows his stuff about cars. And loves to help out fellow enthusiasts.

As for the Service and Sales department those people are pure snakes.

02-02-2013, 05:53 PM	#1
wasasailor Enlisted Member Drives: 2007 328i sedan Join Date: Jan 2013 Location: GTHA Posts: 33 iTrader: (0)	bad press for Budds in Oakville Of interest to forum members in Toronto and the GTA, perhaps others. There is an article in today's,Feb.2/13 Wheels section of the Toronto Star which outlines the difficulties an owner had in resolving an issue with this dealership and BMW. I suspect that had the owner not gone public, it probably would never had been settled to his satisfaction since he has been fighting the issue since May 2012. Problem relates to a Mini power steering pump failure(twice)that the owner paid to have fixed. This problem was later the subject of a recall and that is when the owner tried to get reimbursement for his costs. Unfortunate that the owner had to endure this kind of obstinacy to settle a valid claim.
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02-03-2013, 11:51 AM	#8
bimmergrl86 Second Lieutenant Drives: 2012 E92 328i Join Date: Nov 2012 Location: Toronto Posts: 243 iTrader: (0) Garage List 2012 BMW 328i xDrive [4.50]	i agree with you guys about maranello .. however.. i think their sales dept isn't as good as their parts/service department. i recently had my first service done @ maranello and they treated me very well. they made sure that i was taken care of and got the job done. i've heard many good things about maranello's part/service dept. maybe i just got lucky? __________________ 2012 E92 328xi \| KW V1 \| AG M359 \| BMW Performance Exhaust \| M-Sport

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02-02-2013, 07:40 PM	#3
Wolf 335 First Lieutenant Drives: 335i Join Date: Aug 2012 Location: GTA Posts: 340 iTrader: (0)	I thought Budds was the good dealer ouf of the bunch (from what i heard) Maranello are the snakes you gotta watchout for

02-02-2013, 08:09 PM	#5
bobblehead Colonel Drives: warp speed Join Date: Aug 2009 Location: Toronto, On Posts: 2,547 iTrader: (0)	Budds is somewhat alright ... ONLY if you buy your bimmer or mini from them. Otherwise, they will treat yo like crap and the typical run around. Many other posts by different members had posted their experiences in the past.

02-03-2013, 05:45 PM	#9
Wolf 335 First Lieutenant Drives: 335i Join Date: Aug 2012 Location: GTA Posts: 340 iTrader: (0)	Parts department is probably the only good thing about Maranello. Only good guy at that dealership is Mike (at parts department). Staraight up guy who knows his stuff about cars. And loves to help out fellow enthusiasts. As for the Service and Sales department those people are pure snakes.