BMW - France - BMW 3-Series (E90 E92) Forum

#-JONAS-# · 02-04-2013, 05:36 AM

Hello my fellow BMW owners,

As some of you might have done before, I've lost my service book.

I bought my car from a guy that imported my E92 320D from France to Spain and under the transport he lost Service Book, Instructions Book, Etc.
I've been trying to get a hold of a new service book for 6 months now and I've kind of given up, I've contacted Bmw in Spain and they can give me all the books, but they will be blank ;-(

I've tried contacting Bmw France (using Google Translate, I don't speak French), they keep saying I should contact the garage where the car was serviced, but how the heck would I know where it's been serviced???

Is there anyone that can help me with this situation?

Any tips on what to do?

Anybody from France which might live next door to Bmw so they could contact the garage for me?

VIN: WBAWD110X0PV86407

only_36 · 02-04-2013, 05:36 PM

Hi
your car has been sold by a German dealer in 2007 probably.
Just check your vin : http://www.rubmw.ru/vincode/eng/

Do you still have the french ID-plates on the car ? If yes, you can then find the french department of the previous owner and so a short list of dealers in this department. First step...

#-JONAS-# · 02-05-2013, 04:41 AM

Quote:

Originally Posted by only_36

Hi
your car has been sold by a German dealer in 2007 probably.
Just check your vin : http://www.rubmw.ru/vincode/eng/

Do you still have the french ID-plates on the car ? If yes, you can then find the french department of the previous owner and so a short list of dealers in this department. First step...

No, unfortunately I do not have the old number plates.

only_36 · 02-05-2013, 05:21 AM

Do you have the name of the previous owner on the official papers, an address ?

#-JONAS-# · 02-05-2013, 05:58 AM

No, because I wasn't the one importing the car.
But shouldn't I be able to just give them the VIN and they could see it in their system.

GiorgioIr · 02-05-2013, 04:21 PM

You should propably go to the guy you brought your car from maybe he can give you information. Anyways why do you need your old service book? just change your oil/filters/fluids and you'd be good to go. And since your car is 2011, i dont think it needs major maintenance.

#-JONAS-# · 02-06-2013, 03:51 AM

Quote:

Originally Posted by GiorgioIr

You should propably go to the guy you brought your car from maybe he can give you information. Anyways why do you need your old service book? just change your oil/filters/fluids and you'd be good to go. And since your car is 2011, i dont think it needs major maintenance.

Firstly, my car is a 2007.
Secondly, would you buy a car with no service history?
I have no proof what so ever that the mileage is real and not changed.
What would a car with a full service book to prove mileage be worth compared to a car with no book?

GiorgioIr · 02-06-2013, 01:41 PM

Quote:

Originally Posted by #-JONAS-#

Firstly, my car is a 2007.
Secondly, would you buy a car with no service history?
I have no proof what so ever that the mileage is real and not changed.
What would a car with a full service book to prove mileage be worth compared to a car with no book?

Oh excuse me, I thought that your car is 2011 when i saw the vin, Yeah you're absolutely right, good luck finding it bro.

#-JONAS-# · 02-07-2013, 03:27 AM

Quote:

Originally Posted by GiorgioIr

Oh excuse me, I thought that your car is 2011 when i saw the vin, Yeah you're absolutely right, good luck finding it bro.

Thanks, I think I need it

#-JONAS-# · 02-07-2013, 05:47 AM

Quote:

Originally Posted by only_36

Do you have the name of the previous owner on the official papers, an address ?

Only_36

Do you live close to a Bmw workshop?

only_36 · 02-07-2013, 03:55 PM

hi
not really but I can try to call with your VIN

#-JONAS-# · 02-08-2013, 04:04 AM

Quote:

Originally Posted by only_36

hi
not really but I can try to call with your VIN

Could you do that?

Please do that for me

only_36 · 02-08-2013, 09:00 AM

Hi
I have just called Toulouse workshop, but they don't know this car and they told me there is no way to know, except asking diretly to bmw-France.

#-JONAS-# · 02-08-2013, 12:37 PM

Quote:

Originally Posted by only_36

Hi
I have just called Toulouse workshop, but they don't know this car and they told me there is no way to know, except asking diretly to bmw-France.

Directly to BMW-France? What do you mean by that?

Anyway, thank you so much

only_36 · 02-09-2013, 03:15 PM

Yes, they told me to contact directly BMW-France , through this page :
http://www.bmw.fr/fr/fr/owners/servi...ent/index.html

I will try on monday (if I don't forget ! )

But someone should have the bill/saler name or official paper for first registration in Spain. Knowing the name/address of the previous owner in France is a key data.

#-JONAS-# · 02-10-2013, 08:06 AM

Quote:

Originally Posted by only_36

Yes, they told me to contact directly BMW-France , through this page :
http://www.bmw.fr/fr/fr/owners/servi...ent/index.html

I will try on monday (if I don't forget ! )

But someone should have the bill/saler name or official paper for first registration in Spain. Knowing the name/address of the previous owner in France is a key data.

I already asked the dealer which imported it (he's a good friend), he's gonna look for the paperwork

#-JONAS-# · 02-12-2013, 09:03 AM

Quote:

Originally Posted by only_36

Yes, they told me to contact directly BMW-France , through this page :
http://www.bmw.fr/fr/fr/owners/servi...ent/index.html

I will try on monday (if I don't forget ! )

But someone should have the bill/saler name or official paper for first registration in Spain. Knowing the name/address of the previous owner in France is a key data.

Did you get a hold of anybody directly from bmw?

02-04-2013, 05:36 AM	#1
#-JONAS-# Private Drives: E92 320D BLACK Join Date: Oct 2012 Location: Spain Posts: 98 iTrader: (0)	BMW - France Hello my fellow BMW owners, As some of you might have done before, I've lost my service book. I bought my car from a guy that imported my E92 320D from France to Spain and under the transport he lost Service Book, Instructions Book, Etc. I've been trying to get a hold of a new service book for 6 months now and I've kind of given up, I've contacted Bmw in Spain and they can give me all the books, but they will be blank ;-( I've tried contacting Bmw France (using Google Translate, I don't speak French), they keep saying I should contact the garage where the car was serviced, but how the heck would I know where it's been serviced??? Is there anyone that can help me with this situation? Any tips on what to do? Anybody from France which might live next door to Bmw so they could contact the garage for me? VIN: WBAWD110X0PV86407
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02-05-2013, 04:21 PM	#6
GiorgioIr 335 Drives: 335 Join Date: May 2012 Location: x Posts: 234 iTrader: (0)	You should propably go to the guy you brought your car from maybe he can give you information. Anyways why do you need your old service book? just change your oil/filters/fluids and you'd be good to go. And since your car is 2011, i dont think it needs major maintenance. __________________ My 335's thread.

02-08-2013, 09:00 AM	#13
only_36 New Member Drives: 330xD E91 Join Date: Dec 2012 Location: Toulouse, FRANCE Posts: 13 iTrader: (0)	Hi I have just called Toulouse workshop, but they don't know this car and they told me there is no way to know, except asking diretly to bmw-France. Last edited by only_36; 02-08-2013 at 12:05 PM.

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02-04-2013, 05:36 PM	#2
only_36 New Member Drives: 330xD E91 Join Date: Dec 2012 Location: Toulouse, FRANCE Posts: 13 iTrader: (0)	Hi your car has been sold by a German dealer in 2007 probably. Just check your vin : http://www.rubmw.ru/vincode/eng/ Do you still have the french ID-plates on the car ? If yes, you can then find the french department of the previous owner and so a short list of dealers in this department. First step...

02-05-2013, 05:21 AM	#4
only_36 New Member Drives: 330xD E91 Join Date: Dec 2012 Location: Toulouse, FRANCE Posts: 13 iTrader: (0)	Do you have the name of the previous owner on the official papers, an address ?

02-05-2013, 05:58 AM	#5
#-JONAS-# Private Drives: E92 320D BLACK Join Date: Oct 2012 Location: Spain Posts: 98 iTrader: (0)	No, because I wasn't the one importing the car. But shouldn't I be able to just give them the VIN and they could see it in their system.

02-07-2013, 03:55 PM	#11
only_36 New Member Drives: 330xD E91 Join Date: Dec 2012 Location: Toulouse, FRANCE Posts: 13 iTrader: (0)	hi not really but I can try to call with your VIN

02-09-2013, 03:15 PM	#15
only_36 New Member Drives: 330xD E91 Join Date: Dec 2012 Location: Toulouse, FRANCE Posts: 13 iTrader: (0)	Yes, they told me to contact directly BMW-France , through this page : http://www.bmw.fr/fr/fr/owners/servi...ent/index.html I will try on monday (if I don't forget ! ) But someone should have the bill/saler name or official paper for first registration in Spain. Knowing the name/address of the previous owner in France is a key data.