E90Post
 


Extreme Power House
 
BMW 3-Series (E90 E92) Forum > BMW E90/E92/E93 3-series General Forums > Regional Forums > USA - NY / NJ / CT / PA > Recent Open Road experience



Reply
 
Thread Tools Search this Thread
      04-19-2013, 08:59 AM   #1
TommyG@ColemanAutobody
First Lieutenant
 
TommyG@ColemanAutobody's Avatar
 
Drives: 2011 335i sedan 6MT
Join Date: Apr 2010
Location: Coleman Autobody

Posts: 350
iTrader: (0)

Recent Open Road experience

I have to tell you guys, I have been involved at BMW dealers for almost 18 years now. I took my 2011 E90 to Open Road for general maintenance b/c my buddy is a Master Tech there and I dont have any more ties at a dealer.

My car drives fantastic. I got new front pads and rotors, rear pads, new plugs, the battery cable recall, my sunroof trap was failing and stuck, a new door gasket from rubbing on the door panel and my wheels rebalanced.

I know everyone has different opinions and experiences at dealers but I have to tell you I was ecstatic with the way the car feels again.
Go see Billy (William Shannon) and request Sidney as your tech.
TommyG@ColemanAutobody is offline  
0
Reply With Quote
      04-19-2013, 04:49 PM   #2
sickem
Freude am fahren
 
sickem's Avatar
 
Drives: in the fast lane
Join Date: Mar 2010
Location: People's Republic of New Jersey

Posts: 1,940
iTrader: (4)

Garage List
This is Edison, tommy? (i ask since morristown is part of the open road auto group)
__________________
Cobb E40 PROtune by Jake@PTF/RR catless DPs/aFe DCI/ETS 5" FMIC/ER CP/Forge DVs/Alpina B3 TCU flash/BMW Perf. Exhaust./BMW Performance Style 313s/M-Tech Rear
sickem is offline  
0
Reply With Quote
      04-19-2013, 08:29 PM   #3
gzim335
Lieutenant
 
gzim335's Avatar
 
Drives: 07 e90n54-08 zx10r-lci328ix
Join Date: Feb 2011
Location: staten island ny

Posts: 519
iTrader: (2)

Garage List
2007 e90 335i  [1.00]
I deal with john at open road cool guy n didn't say anything about mods even on warranty work they did a thermostat replacement
__________________
2007/1 e90 335i jet black

jb4 g5 iso/bb flash--afe s2 sealed/scoops--cpe dp's sec cat delete dimisa 4"--cpe ic--aa cp/bov--ww meth--fsb-koni yellow h&r sport/lightweight wheels
gzim335 is online now   Montenegro
0
Reply With Quote
      04-20-2013, 12:35 AM   #4
DanTheMan23
Jack of all trades master of none..
 
DanTheMan23's Avatar
 
Drives: 11' 335xi
Join Date: Dec 2011
Location: NJ

Posts: 179
iTrader: (0)

Open road is excellent. I bought my car there and had it serviced once. Real stand up guys!
DanTheMan23 is offline   Poland
0
Reply With Quote
      04-20-2013, 10:23 AM   #5
hemi to e90
Lieutenant Colonel
 
hemi to e90's Avatar
 
Drives: 10 335i, 08 s550
Join Date: Aug 2005
Location: staten island

Posts: 1,545
iTrader: (1)

edison one had a massive shake up in personnel

but whatever, my warranty left a few weeks ago.
__________________
hemi to e90 is offline   Poland
0
Reply With Quote
      04-22-2013, 07:00 AM   #6
TommyG@ColemanAutobody
First Lieutenant
 
TommyG@ColemanAutobody's Avatar
 
Drives: 2011 335i sedan 6MT
Join Date: Apr 2010
Location: Coleman Autobody

Posts: 350
iTrader: (0)

Quote:
Originally Posted by sickem View Post
This is Edison, tommy? (i ask since morristown is part of the open road auto group)
Yes
TommyG@ColemanAutobody is offline  
0
Reply With Quote
      04-22-2013, 07:12 AM   #7
tehsteve
Registered
 
Drives: 2011 335xi
Join Date: Apr 2013
Location: New Jersey

Posts: 4
iTrader: (0)

I purchased my E90 from the Edison location. They claimed to do the 100 point inspection + walk around. Also there was multiple serious cosmetic damage that they said they would take care of. It was also missing the caps off the wheels. I took a day off work to pick it up (my salesman called) and it wasn't even ready or washed. I asked if the sales person even walked around the car to make sure everything was in order before he called me in for a pickup. The manager which personally guaranteed me that everything would be taken care of pretended to be on the phone, walked around the car, and left without saying a word. The salesman proceeded to tell me everything from the tech not being in, the detailer not being in, and the person who replaces the bumper not being in. I got a sweet price for the car, but I don't see myself going back there other than pickup especially with any mods. It's been over a week since I purchased the car and it is still not in my hands. Not a happy customer, but glad I walked 35 OTD on a 9k mile 2011 335xi. I'm actually going back tomorrow after work so I can personally see them update the dme/ecu before I start modding and pick the car up.

TommyG - I would be forever greatful if you tell your master tech friend there to please update the ecu and dme for me? I don't think anyone has even looked at it since last week. It's currently just sitting there waiting for all the repairs. it's the 2011 335xi black sedan they just sold to me last week and no phone calls.

Last edited by tehsteve; 04-22-2013 at 07:42 AM.
tehsteve is offline   United_States
0
Reply With Quote
Reply

Bookmarks

Tags
maintenance, mechanical, open road, service advisor

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -5. The time now is 12:49 PM.




e90post
Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST