E90Post
 


Extreme Power House
 
BMW 3-Series (E90 E92) Forum > E90/E92/E93 Marketplace (For Sale / Trade / Wanted) > Vendor Comments/Review/Feedback Forum > DO NOT BUY FROM e-92 Lighting!!



Reply
 
Thread Tools Search this Thread
      02-14-2013, 08:44 AM   #23
Phantom 335i
Second Lieutenant
 
Drives: 335i
Join Date: Nov 2011
Location: Edmonton

Posts: 272
iTrader: (2)

Garage List
2007 BMW 335i  [0.00]
I Placed a Order for a Areo Lip and CSL Spoiler on Feb 3rd got a email from Derrick on Feb 4th after i confirmed colors, I replied within 10 min of his Email asking for a ETA of a ship date, I have not gotten a response from him, I know it says 4 - 6 days for painting on my items and thats no problem but you would think a company would respond to a customer asking a question about a order that they have placed, I have Tried emailing them again yesterday Feb 13th but still nothing. Not happy or inpressed at all

so it took me asking to cancel my order to get a reply,

Update
Derrick got back to me Updateing me with a estimated ship date another week away, saying it takes loner to paint the aero lip then the 4-6 days he has on his web site, he offered me some free lightbulbs or a partial refund to make me happy and at that point I was mostly satisfied, Did not take his offer looked at a few items but nah

Last edited by Phantom 335i; 02-14-2013 at 04:13 PM.
Phantom 335i is offline   Canada
0
Reply With Quote
      02-14-2013, 08:20 PM   #24
DJJimGreen
First Lieutenant
 
Drives: 2007 e92 335i
Join Date: Jan 2011
Location: Las Vegas

Posts: 371
iTrader: (2)

Hmm.. sucks to read this post..

Placed an order for smoked side markers and those worked out fine..

Placed another order shortly there after for a SG roof spoiler... still waiting.... *crosses fingers*

I'll try to remember to post back here good or bad results. Seems he has lots of positive itrader though.
DJJimGreen is offline  
0
Reply With Quote
      02-21-2013, 08:29 PM   #25
Phantom 335i
Second Lieutenant
 
Drives: 335i
Join Date: Nov 2011
Location: Edmonton

Posts: 272
iTrader: (2)

Garage List
2007 BMW 335i  [0.00]
Update.

Got ahold of the company again yesterday morning and they got back to me today to see if my order had shipped on the date I was promised, apperantly there was some blemishes in the paint so they sent it back to the paint shop. Was told it will ship in two more days, they refunded me $20 for the inconvenience.

So now I am looking at 3 weeks for items that say 4-6 days for painting.

Glad they didn't send it with paint problems but 3 weeks seams a little to long

Last edited by Phantom 335i; 02-25-2013 at 02:27 PM.
Phantom 335i is offline   Canada
0
Reply With Quote
      03-04-2013, 05:32 PM   #26
tafan321
Private First Class
 
tafan321's Avatar
 
Drives: 2010 328i coupe
Join Date: Oct 2009
Location: Frozen Hell, North Dakota

Posts: 109
iTrader: (1)

I can not agree more with OP. Do not provide e92-lighting any business. They have horrible customer service and are extremely slow. I ordered some lights on the 26th and when I contacted them on the 1st they said that the ordered would be shipped out that day and would be expedited. Further, they said they would provide tracking number as soon as it shipped.

Well, it's now the 4th and ordered still hasn't shipped. After contacting them and posting the previous chat transcript regarding expedited service and them stating the order would be shipped that day, did they finally provide me a tracking number and once again say that the order would be shipped.

I will never do business with this company again.
tafan321 is offline   United_States
0
Reply With Quote
      03-04-2013, 09:05 PM   #27
Manny_World
Colonel
 
Manny_World's Avatar
 
Drives: e92 335i, e34 525i & e60 530i
Join Date: Aug 2011
Location: N Las Vegas

Posts: 2,253
iTrader: (12)

Garage List
2007 BMW 335i  [4.00]
2007 BMW 530i  [4.33]
1994 BMW 525i  [0.00]
Every time I'm about to place an order with a vendor about lights, I see one of these threads. Two vendors in two days smh... I give up
__________________
Cobb|ER FMIC & CP|MS DP & Stud Kit|aFe DCI|Spec Stage 2+| Recaro Profi XL| Bilstein PSS9|HRE 840r|CF GTR Vented Hood|OSS Design|Walbro 255|BMW Perf. Spoiler|Muteki Anodized Blue Lugs|HID Fog Conv.|Cusco Strut Bar|StopTech Power Slot Rotors, Street Pads & SS Brake Lines|Michelin PSS|Muffler Delete|RB PVC Valve|BMW SSK
Manny_World is offline   United_States
0
Reply With Quote
      03-06-2013, 06:33 PM   #28
Phantom 335i
Second Lieutenant
 
Drives: 335i
Join Date: Nov 2011
Location: Edmonton

Posts: 272
iTrader: (2)

Garage List
2007 BMW 335i  [0.00]
Well I got 1/2 of my order today,
when shipped I got a tracking number i expected both of my items to be in the box but no it turns out only one. so i try to call no answer, i go onto online chat and I am told they could not fit both pieces into the same box so my spoiler shipped at a later date, and he will now provide me with a tracking number tonight, when the 1st piece was shipped a week ago.

Would have been nice if I was informed of this, rather then the shock of opening my package to find out for myself.

Also there web site says it comes with 3m tape attached but it did not come, was informed i do not need it.

When I inspect it there is a small crack. fitment not so good. overall not happy and it will not be going on my car

E92 has accepted to return this and cover return shipping costs. So we will see how that goes

Paint quality looked to be very good, at the end of the day it sucks that it had a crack and didn't fit well, after waiting all this time for it, Looked great on the car when test fitting, car looks much more agressive

Last edited by Phantom 335i; 03-07-2013 at 01:40 PM.
Phantom 335i is offline   Canada
0
Reply With Quote
      03-08-2013, 03:59 PM   #29
BmerMeUp
First Lieutenant
 
BmerMeUp's Avatar
 
Drives: Cinderella: 2008 E91 328xi
Join Date: Nov 2012
Location: Ontario

Posts: 319
iTrader: (0)

Just placed an order from Sonic today instead of these guys.
Lesson learned.

Customers speak with their feet...


~~~
UPDATE:
Order placed online at 3:53pm, email confirmation received.
53 minutes later, SHIPPING confirmation with a UPS tracking number!
Nice.

Now THATS what I'm TALKING about!!

Last edited by BmerMeUp; 03-08-2013 at 04:54 PM.
BmerMeUp is offline   Canada
0
Reply With Quote
      03-08-2013, 04:06 PM   #30
BmerMeUp
First Lieutenant
 
BmerMeUp's Avatar
 
Drives: Cinderella: 2008 E91 328xi
Join Date: Nov 2012
Location: Ontario

Posts: 319
iTrader: (0)

Quote:
Originally Posted by Phantom 335i View Post
Well I got 1/2 of my order today,
when shipped I got a tracking number i expected both of my items to be in the box but no it turns out only one. so i try to call no answer, i go onto online chat and I am told they could not fit both pieces into the same box so my spoiler shipped at a later date, and he will now provide me with a tracking number tonight, when the 1st piece was shipped a week ago.
Excuse... +

Quote:
...
Also there web site says it comes with 3m tape attached but it did not come, was informed i do not need it.
Re-direct... +

Quote:
When I inspect it there is a small crack. fitment not so good. overall not happy and it will not be going on my car
Poor quality... +

Quote:
E92 has accepted to return this and cover return shipping costs. So we will see how that goes
Happy to fix it (AFTER you call them on it)... =

Business as usual.
BmerMeUp is offline   Canada
0
Reply With Quote
      03-08-2013, 05:10 PM   #31
nycxtrojan
New Member
 
Drives: E92 AW Coupe
Join Date: Apr 2012
Location: Queens, NY

Posts: 25
iTrader: (1)

I agree, with OP. I also purchased a CSL Spoiler last year from them. It took about 1month and a half before it came. Derrick may some BS along the way and gave me a set of free thunder H7 bulbs for the the long wait.

When I finally got the product, i now know why it took them so long to get here. The Spoiler was shipped and painted from Taiwan. The quality was bad and there was a medium size chip on it,

The product is still sitting in my garage, what a waste of money. Will never buy from them again.
nycxtrojan is offline  
0
Reply With Quote
      03-08-2013, 08:10 PM   #32
Phantom 335i
Second Lieutenant
 
Drives: 335i
Join Date: Nov 2011
Location: Edmonton

Posts: 272
iTrader: (2)

Garage List
2007 BMW 335i  [0.00]
I got my CSL spoiler today, the fit looks good, paint looks good,

BUT it did not come with 3m Tape to install as advertised, Maybe if they are not going to ship items as advertised they should change there listings.
Phantom 335i is offline   Canada
0
Reply With Quote
      03-12-2013, 09:31 AM   #33
::Z::
Private First Class
 
Drives: 07 e92 TiAg
Join Date: Mar 2011
Location: DFW

Posts: 139
iTrader: (0)

I should have done my homework before ordering from this vendor! I placed an order 3/6 for some gp thunders and led license plate lights and have yet to receive any information about shipping. I find it crazy how I can receive a full body kit in less than a week from one vendor but can't get some light bulbs in even a shorter amount of time?!? I emailed them and have gotten no response. Their "live chat" on the website is worthless. It's frustrating when you're trying to get a hold of them about actual purchases you made but you can see from their threads that they are fully active on this forum......i just want some bulbs!
::Z:: is offline  
0
Reply With Quote
      03-12-2013, 01:14 PM   #34
DJJimGreen
First Lieutenant
 
Drives: 2007 e92 335i
Join Date: Jan 2011
Location: Las Vegas

Posts: 371
iTrader: (2)

Just an update on my situation....

I ordered a roof spoiler painted and although it took 3 weeks, it came with good paint and fit perfect. Also, had 3M on it already.
DJJimGreen is offline  
0
Reply With Quote
      03-12-2013, 01:29 PM   #35
PR3CI5N
need4speed
 
PR3CI5N's Avatar
 
Drives: 2010 E90 M 335i
Join Date: Jun 2010
Location: West Coast

Posts: 1,160
iTrader: (15)

Maybe bad luck? I haven't had any problems from them the two times I ordered.
__________________
N54
PR3CI5N is offline   United_States
0
Reply With Quote
      03-12-2013, 02:59 PM   #36
E3r2E9r
Banned
 
Drives: 3 Series
Join Date: Sep 2011
Location: NE

Posts: 421
iTrader: (0)

It's funny how people still give them a try with so many negative reviews.
I send all my business and friends to www.highperformancebulbs.com Their products are good and they ship within a business day or 2. HID's. LED's. Angel Eyes. ETC.
E3r2E9r is offline  
0
Reply With Quote
      03-17-2013, 04:07 PM   #37
nukezero
Major
 
Drives: '09 335I Cpe
Join Date: Sep 2008
Location: Sunny Socal

Posts: 1,187
iTrader: (4)

You guys keep referring to these vendors as "them". Let me set you straight. Most of these vendors are a one man shop out of their garage as is e92-lightning
__________________
2009 335i 6MT - M-Sport - All stock
nukezero is offline   United_States
0
Reply With Quote
      03-23-2013, 10:31 AM   #38
Mr Hahn
Private
 
Mr Hahn's Avatar
 
Drives: 2007 328xi Coupe
Join Date: May 2009
Location: Utah

Posts: 60
iTrader: (0)

I posted this in my thread about E-92lighting and I'm throwing it in here as well.

Here's an update I didn't expect. When I ordered from E92-lighting I pulled out an unused USAA American Express card because my normal card for buying parts and toys wasn't close by. The only charge made on this specific card until today was my order from E92-lighting and the refund from him a month later.

Today my bank called to ask about charges somebody made this morning to a "Zest Airlines" that operates out of South-East Asia and the Philippines. I had to confirm the charges were fraudulent and they canceled the card for me. To me it looks like E92-lightning either sold my credit card info, used my credit card info, or simply has a system that's not secure enough with our credit card information. Again, only E92-lightning and my bank (USAA) had the info for this card, so suggest you keep an eye on your credit card statements.
__________________
Mine: 2007 328xi Coupe - Titanium Silver
Hers: 2007 Z4M Coupe - Interlagos Blue
Mr Hahn is offline   United_States
0
Reply With Quote
      03-23-2013, 02:28 PM   #39
BmerMeUp
First Lieutenant
 
BmerMeUp's Avatar
 
Drives: Cinderella: 2008 E91 328xi
Join Date: Nov 2012
Location: Ontario

Posts: 319
iTrader: (0)

Quote:
Originally Posted by Mr Hahn View Post
... To me it looks like E92-lightning either sold my credit card info, used my credit card info, or simply has a system that's not secure enough with our credit card information. ...
Just double-checked my original transaction - used Paypal thank goodness. These dudes are really having a rough ride! I wouldn't expect them to be running a business and purposely frauding people (makes for a short business life) but wow... not cool.
BmerMeUp is offline   Canada
0
Reply With Quote
      03-28-2013, 01:26 AM   #40
E92Brembo
Private First Class
 
E92Brembo's Avatar
 
Drives: '10 335i White/Red Coral
Join Date: Mar 2013
Location: Florida

Posts: 139
iTrader: (0)

Garage List
Quote:
Originally Posted by gdgraham
My Weisslicht PY24W arrived yesterday but not in any branded box. They came in individual generic white boxes. I should be concerned huh...
Yup! U got "Mr Wang's" china man specials!
E92Brembo is offline  
0
Reply With Quote
      03-28-2013, 08:13 PM   #41
Drrncour
Lieutenant
 
Drives: E92 M Sport
Join Date: Jan 2013
Location: Surrey, England

Posts: 586
iTrader: (0)

Sounds like a company A friend delt with years ago. You buy something, the company then orders it from china or where ever, when it gets delivered to them they then post it on to you. Would explain all the long delays, shipping info and different variations of products. Easy way to make money for just passing things on at an inflated cost. This may not be the case, just similar themes to said company few years ago.
Drrncour is offline   United Kingdom
0
Reply With Quote
      04-29-2013, 12:31 PM   #42
beckalex
New Member
 
Drives: 335
Join Date: Feb 2013
Location: Right about, here

Posts: 6
iTrader: (0)

Ordered some MTEC V4's from him last week and just heard from him today that they should be arriving today. Looking forward to installing the new parts.

Last edited by beckalex; 04-29-2013 at 12:53 PM. Reason: Change in vendor status.
beckalex is offline  
0
Reply With Quote
      04-30-2013, 12:42 AM   #43
skinrock
Agent Smith
 
skinrock's Avatar
 
Drives: 2013 Fusion AWD
Join Date: Jan 2011
Location: The Matrix

Posts: 2,860
iTrader: (9)

Garage List
2007 335i  [3.45]
Quote:
Originally Posted by nukezero View Post
You guys keep referring to these vendors as "them". Let me set you straight. Most of these vendors are a one man shop out of their garage as is e92-lightning
I have had extremely positive results with "one man shops" as well as extremely negative results from large, multi-person vendors with dedicated store fronts and a long history. Just saying it can go either way.
skinrock is offline  
0
Reply With Quote
      05-04-2013, 10:38 AM   #44
LMB335IS
Sua Sponte
 
LMB335IS's Avatar
 
Drives: 2013 LMB 335is
Join Date: May 2008
Location: St Pete FL

Posts: 405
iTrader: (15)

Garage List
2013 BMW 335is  [4.12]
Quote:
Originally Posted by Mr Hahn View Post
I posted this in my thread about E-92lighting and I'm throwing it in here as well.

Here's an update I didn't expect. When I ordered from E92-lighting I pulled out an unused USAA American Express card because my normal card for buying parts and toys wasn't close by. The only charge made on this specific card until today was my order from E92-lighting and the refund from him a month later.

Today my bank called to ask about charges somebody made this morning to a "Zest Airlines" that operates out of South-East Asia and the Philippines. I had to confirm the charges were fraudulent and they canceled the card for me. To me it looks like E92-lightning either sold my credit card info, used my credit card info, or simply has a system that's not secure enough with our credit card information. Again, only E92-lightning and my bank (USAA) had the info for this card, so suggest you keep an eye on your credit card statements.
Just had the same thing happen to my credit card after a transaction and refund with them. Luckily my credit card company caught it but I still had to cancel it and reissue a new one. Coincidence? Perhaps, but I have the feeling this whole thing is beyond sketchy.
__________________
'13 335is Lemans Blue/Black, DCT, 19's, JB4 G5/ BMS E85 flash, Walbro GSL 392 inline, ER CP w/ Forge DVs, VRSF dps, VRSF 7" IC, Afe Stage 2, BMS OCC, BMS oil thermostat, M3 Strut brace, 435hp and 477ft/lbs
LMB335IS is offline   United_States
0
Reply With Quote
Reply

Bookmarks

Tags
335i, bad, bmw lights, e92, e92-lighting

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump


All times are GMT -5. The time now is 08:27 PM.




e90post
Powered by vBulletin® Version 3.7.0
Copyright ©2000 - 2014, Jelsoft Enterprises Ltd.
1Addicts.com, BIMMERPOST.com, E90Post.com, F30Post.com, M3Post.com, ZPost.com, 5Post.com, 6Post.com, 7Post.com, XBimmers.com logo and trademark are properties of BIMMERPOST