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BMW 3-Series (E90 E92) Forum
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Eisenhaus Service
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09-12-2007, 06:50 PM | #23 |
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Customer bought from Status and should work with Status on the status of the product and not Eisenhaus IMO.
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09-12-2007, 07:38 PM | #24 | |
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then I ask for a refund if I don't want to wait anymore, or if the item was really rare (as it is in your case), I keep on waiting. Simple as that.
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09-12-2007, 07:40 PM | #25 | |
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Oh really? Let's see what you posted in your original post
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09-12-2007, 09:39 PM | #26 | |
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but again, Status did their job nicely and professionally.they keep updated me from eisenhaus.and jayson ( when I called Eisenhaus manager is fine with it too ) Eisenhauss is the company who take full responsibility for taking orders all country's. |
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09-12-2007, 09:41 PM | #27 |
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09-12-2007, 09:42 PM | #28 | |
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there is no miscommunication problems at all. They need to work on their inner management in order to keep up all orders that they get. All they can say is another 3-4 weeks 3-4 weeks.there is no solid answer from them... |
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09-12-2007, 09:45 PM | #29 | |
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I know but eisehaus are the whole world distributors. and yet there is no solid explanation from eisenhaus too. 1-2 months is fine but 4 months without solid explanation is sucks. |
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09-12-2007, 09:47 PM | #30 | |
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well its true,there is good loyal customers and there is some few bad customers. as for me,iam standing my own rights.Iam still waiting.only this few days Ive made up my mind to post at e90post.is that wrong? for the past 2-3 month,Ive never post anythings .... |
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09-12-2007, 09:49 PM | #31 | |
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Ryan, SOunds good. Ill wait till this matter solve in proffesional way. I know I ordered from ' Status auto design' but there is no solid explanation from you guys to them so Ive made up my mind to contact you guys right away since last week and monday morning. Ill hope this problem will be solve asap.keep update me asap thnx |
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09-12-2007, 09:51 PM | #32 | |
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this is just opinions and my patience is very limited. as I mentioned to you guys before waiting 1-2 months are fine! i dont find any problems waiting but no valid good explanations. |
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09-12-2007, 10:26 PM | #33 | |
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I also pm'ed you like 3 days ago and didn't get any info from you ... it doesn't take that long to pm back ...
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09-12-2007, 11:02 PM | #34 |
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09-14-2007, 12:08 PM | #36 |
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Mig28,
we will keep Status Auto - informed as detailed / uptodated as possible. Please check with status auto for your order status. As far as the system shows, at this time, your product has been produced at the factory and will be shipped out to US warehouse on following air-shipment. Since it is a rare E90/92 320 unit - also a quadtip app, it took longer than what we have expected. Once the product gets to our chicago midwest distribution center, we will inform status auto design for further shipping details and if you would, please discuss this matter with Status - off this public forum. We will assure you that eisenhaus and Status Auto will follow up on this matter - make sure you get what you want / what you ordered. Thank you very much for your patience. Last edited by EisenHaus; 09-14-2007 at 12:40 PM.. |
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09-14-2007, 12:17 PM | #37 |
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Status needs to contact their distributor for you.
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Current: 2010 Alpine White 335D LCI l 19" BBS LMs l KW V2 Coilovers l BMW Performance Grilles l MSport Front/Rear l Karbonwerke Trunk l F1 Pinnacle Tint 35% Former: E92 Space Grey 335i Latest pics |
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09-14-2007, 12:31 PM | #38 | |
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09-14-2007, 12:52 PM | #39 |
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09-14-2007, 01:56 PM | #40 |
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Eisenhaus disappointed me. Ryan claimed I could get a warranty replacement but it's been 3 months and NOTHING! Lots of BS is what I heard.
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To procede or not to procede......
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09-14-2007, 02:05 PM | #41 |
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09-14-2007, 02:08 PM | #42 |
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actually i called before and another guy said you were on vacation, then you're busy, and each time i asked for you to call me back. But now it depends on the new owner to deal with you guys because I just sold my car.
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09-14-2007, 02:12 PM | #43 | |
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Cheers |
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09-14-2007, 03:23 PM | #44 |
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Garage List 2018 I01 i3s | CURRENT [10.00]
2018 G01 X3 | CURRENT [10.00] 2017 I01 i3 | SOLD [10.00] 2017 F48 X1 | SOLD ... [0.00] 2016 I01 i3 | SOLD [0.00] 2017 F22 M240 | SOLD [8.00] 2016 F25 X3 diesel ... [0.00] 2006 E60 550 | SOLD [6.00] 2011 E90 335 | SOLD [8.66] 2012 E82 135 | SOLD [5.50] 2011 E82 1M | SOLD [7.94] 2007 E85 Z4M| SOLD [4.50] 2003 E53 X5 4.6is S ... [9.00] 2008 E92 328 | SOLD [0.00] 2008 E82 135 | SOLD [0.00] 2008 E90 335 | SOLD [0.00] 2003 E46 M3 | SOLD [7.50] 2006 E90 330 | SOLD [10.00] 2003 E46 330ZHP | SOLD [0.00] |
mig28 , unless Status auto has a cancellation fee policy, you need to cancel the order with them if you are running out of patience like you said...otherwise, i think a friendly PM to the eisenhaus guys on a public forum woulda been enough to let them dig a little deeper into the status of your order....dude you have a choice of where and whom you do your shopping with; if you feel eisenhaus didn't do you right via their distributing ways, just take your money elsewhere, i am sure someone else will bend backwards to make a sale for you. its simple dude, your money, you do what you want with it, and if you cant wait any longer for your product, take your money elsewhere
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