[sturte30]

Had this in another thread but I figured and update deserved its own thread.
My original post:
Ordered a fog light HID kit on April 10th. Got an order confirmation quickly. Waited and waited for a shipping notification. Emailed with no response. Sent a PM on here and then got an email response that shipping confirmations usually take 2-3 business days. April 15th I get a shipping confirmation with a tracking #. However, if I track the package it just says that the electronic shipping notice has been sent to the shipper...This just means a label has been generated but the package has not physically shipped. So here we are on April 21 and my package still has not been received by the shipper. So irritated. Had I wanted to wait this long, I would have bought a kit from China on ebay. So far this vendor gets a big fat "F" for service.

**Update**
So after a few more emails and PMs I check the tracking number and it finally shipped on the 23rd. 13 days after I purchased. Great huh? Nope!!!
I get the package today and the packaging was crap. The bulbs were just thrown in the box with nothing to protect them other than the plastic caps that all HIDs have. The worst part? The so-called slim ballast they describe on their page and have pictures of is in actuality not what you get. Instead I received the giant old school style ballast. Modmy3 is a complete joke and should be banned from this site. DO NOT SPEND YOUR MONEY ON THEM!

[prelcijoe]

Same man, i hear you.... I'm still in the dark

[RazRokz.!]

Sad to see that modmy3 has been slacking in the customer service side of things lately. I got most of my cosmetic mods from them about a year back without any problems...

[marcus321]

That's really unfortunate. I bought m3 rep bumper, fog kit, m3 cf lip and AE. Communication was on point and packaging could have not been any better. I have heard from multiple people the ballasts aren't thin. That's been posted on the forums a few times.

[Chris_506]

damnnnnnnnn, one more of a few MODMY3 complaints.

starting to think twice about this vendor.

pics of the ballast?

[sturte30]

Originally Posted by SCSRe92

damnnnnnnnn, one more of a few MODMY3 complaints.

starting to think twice about this vendor.

pics of the ballast?

Not a picture of my ballasts but they looked just like this:


I am starting to think they keep no inventory and just order the stuff from somewhere in Asia once someone places an order.

*side note*... Not a huge deal but my kit came with no mounting hardware either (adhesive, brackets, screws, etc.)

[Chris_506]

Originally Posted by sturte30

Not a picture of my ballasts but they looked just like this:


I am starting to think they keep no inventory and just order the stuff from somewhere in Asia once someone places an order.

*side note*... Not a huge deal but my kit came with no mounting hardware either (adhesive, brackets, screws, etc.)

sadly but truly alot of vendors do that now a days, i know of a vendor on a different forum that actually bought products off ebay re-branded them and sold them to the members. true story

[prelcijoe]

Yes Never buy from www.modmy3.com

I'm still waiting for replacement AEs

[335xi Kevo]

I bought a lip that is complete trash. The quality is less then impressive and the weave is off in the carbon. That said, chargeback has been filed.

[Sales@modmy3.com]

Originally Posted by prelcijoe

Yes Never buy from www.modmy3.com

I'm still waiting for replacement AEs

As copied from the other thread

Joey,

I (David) would normally never do this to our customer but since your persistent that your shop absolutely did nothing wrong. For the record this is what Joey's shop done to his car upon installing his angel eyes.





We rejected your claim for a replacement angel eye bulb based on how the installation of done. We cannot simply provide a replacement for everything that was installed incorrectly.

[n54gte]

Originally Posted by Turbo_Taylor

wtf kind of install is that?!

"You know you done fucked up right?" Damn lmao

[marcus321]

hahahahaha that is the worst install ever. Why you need a shop to install angel eyes to begin with is beyond me. I dont blame them one bit for not replacing the AE

[melloww22]

bad install on the AE but what about OP's HID Fog lights?

[melloww22]

bad install on the AE but what about OP's HID Fog lights?

[prelcijoe]

THAT IS NOT HOW MY original install looked like.

Stop the crap and stop lying to people,and giving them the run around.

Just make it right and send me my lights.

Don't make it look like something its not.

A shop did the install when my car was getting worked on so i just had them do it all at once.

After i asked MOdmy3.com to replace my AE they told me to take pictures of the front of my car.
I did that and sent the images..... wait some time ,nothing and then they tell me .......

*********add sealant and that should stop the problem*************** (i had moisture coming in via the drilled whole for the capacitor )
Still same problem.....

over a week goes by..


After the sealant, and a nasty "fix" they ask me to take pictures of the inside of my car....

The shop went over with the glue once again(to stop water coming in) after i was told by marie to do so...
this light was bad from the start would flicker on and off ,then only one would work at random times (left or right)...

On top of all this my adaptive head light module fried because of that small leak..


Stop the crap and stop lying to people and giving them the run around...

Just make it right and send me my lights.

Don't make it look like something its not.

[project335i]

Originally Posted by prelcijoe

THAT IS NOT HOW MY original install looked like.

Stop the crap and stop lying to people,and giving them the run around.

Just make it right and send me my lights.

Don't make it look like something its not.

A shop did the install when my car was getting worked on so i just had them do it all at once.

After i asked MOdmy3.com to replace my AE they told me to take pictures of the front of my car.
I did that and sent the images..... wait some time ,nothing and then they tell me .......

*********add sealant and that should stop the problem*************** (i had moisture coming in via the drilled whole for the capacitor )
Still same problem.....

over a week goes by..


After the sealant, and a nasty "fix" they ask me to take pictures of the inside of my car....

The shop went over with the glue once again(to stop water coming in) after i was told by marie to do so...
this light was bad from the start would flicker on and off ,then only one would work at random times (left or right)...

On top of all this my adaptive head light module fried because of that small leak..


Stop the crap and stop lying to people and giving them the run around...

Just make it right and send me my lights.

Don't make it look like something its not.

That's crazy you just got told modmy

[drsilvershot]

I ordered a piano black grille last week. It did not ship same day as website indicates. I had to email them after two days to see what was going on. They told me I should have a confirmation email with tracking number before the holiday weekend. They did not send me the email until the following Tuesday. The grille will be here on Friday according to USPS, so not the best customer service, but at least they responded to my emails in a timely fashion. I will update on the quality of the grille once I receive.