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BMW 3-Series (E90 E92) Forum > E90/E92/E93 Marketplace (For Sale / Trade / Wanted) > Vendor Comments/Review/Feedback Forum > Vishnu Very Bad Business



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      09-24-2007, 08:57 AM   #23
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      09-24-2007, 08:59 AM   #24
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I'd have to agree that vishnu's business practices are a little off the norm and that saying you are going to release a product on a certain date and not is a little disheartening. Also we all dumped another 150 into our cars before there was any hard evidence on even what kind of hp/torque that the v2 actually provides. Correct me if im wrong but i havnt seen any actual v2 hp/torque or dyno sheets. I have seen the "estimated" hp/ torque from when v2 was first spoken about. Dont get me wrong - im waiting in line like every one else for my v2 to arrive - but some info from vishnu would be appreciated to put an end to the speculation on whats wrong with the v2 delivery process?
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      09-24-2007, 09:02 AM   #25
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Almost seems like Terry isnt the only one that people think has bad practices......interesting.....


Also, how many people have complained about customer support or lack of delivery on AA, TT, or JB? Just a thought....
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      09-24-2007, 09:05 AM   #26
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Quote:
Originally Posted by that guy nico View Post
well said.... but now we gotta both put our flame suits on
Sorry for the OT but daft punk owns :rocks:
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      09-24-2007, 09:07 AM   #27
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Quote:
Originally Posted by mantis View Post
^^ wow, ur up early man! hehe

btw what you just said makes you NOT the most impatient person in the planet
Yea, it's Monday... gotta go back to work... whatever....
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      09-24-2007, 09:09 AM   #28
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We'll get it when we get it. It's not like this hasn't happened before when the Procede came out. Give them time and just enjoy V1.47 for now.
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      09-24-2007, 09:14 AM   #29
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Quote:
Originally Posted by mantis View Post
but shiv recently posted saying one guy went on vacation and the other is starting school. so he only has one guy left to take care of everything.

You guys should all agree to cancel and ditch them so they learn to communicate, or be patient.

That is exactly what im saying you cant send your whole company on leave just after your biggest launch ever its bad business. Wait for you guys to take well deserved leave and when they get back launch your product. Look i want my V2 very bad, i cant wait for it but you cant take people credit card details and accepts hundreds of orders then go on leave and shut the company almost down. Just please update us its not hard a hard thing to ask.
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      09-24-2007, 09:22 AM   #30
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i havent ordered anything from vishnu yet, but id be a little dissapointed myself if i had!

but i suppose its worth the wait,but some better business ethics would help!!
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      09-24-2007, 09:27 AM   #31
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Wuddya mean I have to wait 3 months for you to build my car? You are a dealership and should have them on the lot RIGHT NOW! So wait, you are charging my card a deposit to place the order and secure my price but I wont ACTUALLY be driving something for a few months?

How many of you really went through the above when you were getting your car? How many of you really felt that way? Its a 40k+ car that you had no problem waiting 3-5 months for so whats the big deal of $150 out of your pocket for 1-2 months?

I think some people just like to find things to complain about and try to get others to follow. Dont you have something better to do? Go out and play ball with your kid. If you are a kid, go play ball with your dad.
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      09-24-2007, 09:29 AM   #32
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is this Terry Part Deux?
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      09-24-2007, 09:31 AM   #33
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Quote:
Originally Posted by HyperM3 View Post
Wuddya mean I have to wait 3 months for you to build my car? You are a dealership and should have them on the lot RIGHT NOW! So wait, you are charging my card a deposit to place the order and secure my price but I wont ACTUALLY be driving something for a few months?

How many of you really went through the above when you were getting your car? How many of you really felt that way? Its a 40k+ car that you had no problem waiting 3-5 months for so whats the big deal of $150 out of your pocket for 1-2 months?

I think some people just like to find things to complain about and try to get others to follow. Dont you have something better to do? Go out and play ball with your kid. If you are a kid, go play ball with your dad.
bro! i went thru it and ordered my car that way, while having another pretty-new car.
I also couldnt wait the entire thing, so i picked up another car that was on the lot and ditched my ordered car.

does that tell you anything about people's patience?
it is both impatience AND the fact that people dont want to be in the dark. People are willing to wait if they are told to, but the problem is that Vishnu is not communicating and did not set the right expectations.
No one would blame them if they said it will take X amount of weeks to deliver, no one was rushing them. they came up with the production deadlines that they couldnt meet.

why am i talking? i didnt even order it
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      09-24-2007, 09:33 AM   #34
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Quote:
Originally Posted by mantis View Post
why am i talking? i didnt even order it

Yeah really, shhhh.
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      09-24-2007, 09:36 AM   #35
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cancel your ordered guys, save yourself the heartaches and go with a reputable shop
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      09-24-2007, 09:38 AM   #36
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Quote:
Originally Posted by HyperM3 View Post
Wuddya mean I have to wait 3 months for you to build my car? You are a dealership and should have them on the lot RIGHT NOW! So wait, you are charging my card a deposit to place the order and secure my price but I wont ACTUALLY be driving something for a few months?

How many of you really went through the above when you were getting your car? How many of you really felt that way? Its a 40k+ car that you had no problem waiting 3-5 months for so whats the big deal of $150 out of your pocket for 1-2 months?

I think some people just like to find things to complain about and try to get others to follow. Dont you have something better to do? Go out and play ball with your kid. If you are a kid, go play ball with your dad.

But the difference is that the BMW dealer told you up front on how long it was going to take. So you knew when leaving the deposit that it would take 3 months.

You were an Audi guy, dont you remember when APR would told everyone that the Stage 3 kit would be ready in "2 weeks" but really ended up being like a year.
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      09-24-2007, 09:38 AM   #37
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Yeah really, shhhh.
haha exactly! after posting im like wth is my problem?!!! i dont even have procede lol
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      09-24-2007, 09:39 AM   #38
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Quote:
Originally Posted by Crazy Bimmer View Post
But the difference is that the BMW dealer told you up front on how long it was going to take. So you knew when leaving the deposit that it would take 3 months.

You were an Audi guy, dont you remember when APR would tell everyone that the Stage 3 kit would be ready in "2 weeks" but really ended up being like a year.
ur right, plus they had a website that's pretty up to date, and a sales person that called you when there's an update
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      09-24-2007, 09:41 AM   #39
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Quote:
Originally Posted by HyperM3 View Post
Wuddya mean I have to wait 3 months for you to build my car? You are a dealership and should have them on the lot RIGHT NOW! So wait, you are charging my card a deposit to place the order and secure my price but I wont ACTUALLY be driving something for a few months?

How many of you really went through the above when you were getting your car? How many of you really felt that way? Its a 40k+ car that you had no problem waiting 3-5 months for so whats the big deal of $150 out of your pocket for 1-2 months?

I think some people just like to find things to complain about and try to get others to follow. Dont you have something better to do? Go out and play ball with your kid. If you are a kid, go play ball with your dad.
Its not about the wait - its about the lack of communicaton and information from vishnu. If they came out and said its going to be 2 months --- so be it but they already posted a release date and did not deliver!

Im a little pissed :mad: but im not going to cancle over it - Im very happy with my v 1.47 and will continue to enjoy it until my v 2 finally arrives.
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      09-24-2007, 09:42 AM   #40
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Quote:
Originally Posted by HyperM3 View Post
Wuddya mean I have to wait 3 months for you to build my car? You are a dealership and should have them on the lot RIGHT NOW! So wait, you are charging my card a deposit to place the order and secure my price but I wont ACTUALLY be driving something for a few months?

How many of you really went through the above when you were getting your car? How many of you really felt that way? Its a 40k+ car that you had no problem waiting 3-5 months for so whats the big deal of $150 out of your pocket for 1-2 months?

I think some people just like to find things to complain about and try to get others to follow. Dont you have something better to do? Go out and play ball with your kid. If you are a kid, go play ball with your dad.
Because with the 40k + car they told me i would get it in 4 months and i did!!!! Here we have almost no feedback from VISHNU at all thats the difference. Tell me when i place my order" You are order number 446574654765765 and you will get your procede in 7 years" at least thats better service and as a customer im not in the dark.
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      09-24-2007, 09:43 AM   #41
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Quote:
Originally Posted by Crazy Bimmer View Post
But the difference is that the BMW dealer told you up front on how long it was going to take. So you knew when leaving the deposit that it would take 3 months.

You were an Audi guy, dont you remember when APR would told everyone that the Stage 3 kit would be ready in "2 weeks" but really ended up being like a year.
LOL that was the longest running joke. Anytime any company would say they were coming out with something it was always the APR quote "2 weeks". I dont know anyone that actually ever got anything from APR. Sometimes I even say it in real life to people(as to when something will get done) but Im the only one laughing. Oh well.

Well, I knew from when I ordered the original PROcede back in Feb and finally got it in April that it would probably be the same situation this time around. I dont really care(then again my charge hasnt gone through yet), I know it will eventually arrive at my doorstep.

Again, people can complain all they want but you dont see them cancelling their orders do you. So either put up, or shut up!
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      09-24-2007, 09:51 AM   #42
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Wuddya mean I have to wait 3 months for you to build my car? You are a dealership and should have them on the lot RIGHT NOW! So wait, you are charging my card a deposit to place the order and secure my price but I wont ACTUALLY be driving something for a few months?
Are you seriously comparing the ordering of a spec'd automobile to a little gadget that has been hyped and hushed for months now? Let's also mention that BMW doesn't have a reputation for hosing people over or listing delivery dates that aren't even close. Why don't you go browse some of the EVO forums and see the reaction when you post about Vishnu products...make sure you wear your flame suit. All that being said I have been very happy with my Procede but I think that Vishnu has been successful here despite their customer service not because of it. I think those things along with other little things like the whole 'it's not a Haltech...okay you caught me, it's a Haltech' tend to cast little shadows of doubt.
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      09-24-2007, 09:52 AM   #43
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Quote:
Originally Posted by MBMWTECH View Post
Its not about the wait - its about the lack of communicaton and information from vishnu. If they came out and said its going to be 2 months --- so be it but they already posted a release date and did not deliver!
EXACTLY!

Look...I've said this before and I'll say it again. It's not a difficult concept, though to some around here it seems that it is.

Shiv,

Whatever surgery you had I hope it went well, but we all know that you have more than just you in the shop. It's not hard to type a few words on a thread to just have everyone on the same page. And if there's a problem with delegating, then something is broken in how you do business. If there's a problem with initiative, then something is broken. Your lack of communication is indicitave of something being broken. Please don't make excuses on why this why that. It takes NO time to do it and we as your customers expect it and you as the business owner are required to do it. It's just the way it goes, common courtesy and just plain the right thing to do.

I've spoken with some of the Evo folks and it's not like this is something new. The reputation is the same in different communities. That's a shame. Hopefully you're ego isn't as large as your communication skills are lacking. That would really be a shame and I think that if it wasn't for the product that you have, there would be a great majority of us that wouldn't invest in your business.

So, I'd encourage you to kick it up a few hundred notches in the information department. Get some intern to make a post. Take five minutes out of your day to make a post. Tell SOMEONE to make a post. It's as simple as that.
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      09-24-2007, 10:02 AM   #44
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It's marketing 101...you keep your customers updated with future products, so they'll expect it. This way it'll stray the customers away from other competition in the meantime...ur all fishes, all of you
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