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BMW 3-Series (E90 E92) Forum > BMW E90/E92/E93 3-series General Forums > General E90 Sedan / E91 Wagon / E92 Coupe / E93 Cabrio > Water Pump Assistance from BMW NA



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      09-18-2013, 11:33 AM   #1
cas
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Water Pump Assistance from BMW NA

I own a BMW E93 that is slightly out of warranty though low in mileage. Recently the water pump died. Looking around the forums and net it appears the water pump issue is really common. So common that a lot of vendors have "Deals" and "packages". Since day one the vehicle has been serviced at the dealership though there was nothing noted a few months ago about the water pump.

Has anyone out of warranty contacted BMW and received Assistance in replacing the water pump?
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      09-18-2013, 11:48 AM   #2
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all you can do is contact bmw NA and see.

figure on $1000-$2000 repair job.

ppp
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      09-18-2013, 12:00 PM   #3
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Buy the part and DIY it. It isnt too difficult. While you're in there, you can do other parts of your cooling system too
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      09-18-2013, 12:23 PM   #4
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Quote:
Originally Posted by Potty_Pants View Post
all you can do is contact bmw NA and see.

figure on $1000-$2000 repair job.

ppp
dude with all due respect, please stop spreading BS info. Water Pump job at the dealership is around $900 ($550 for the pump and $400). I followed the DIY and got the job done under $590.

Commnets like your usually scare people off.
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      09-18-2013, 12:31 PM   #5
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Quote:
Originally Posted by omerfar23 View Post
dude with all due respect, please stop spreading BS info. Water Pump job at the dealership is around $900 ($550 for the pump and $400). I followed the DIY and got the job done under $590.

Commnets like your usually scare people off.
There are plenty of people on the forum that paid around $1,400 at the dealer and posted receipts to confirm it. I haven't seen anyone that got the dealer to do it for $900. Maybe you have some proof.

Parts on the N54 and N52 are about $100 difference in price, which do you have. You can try for goodwill repairs. I attached a doc that BMWNA says to use when making the goodwill decision at the dealership for repairs up to $500. Maybe you can leverage it. Based on what your post says you meet most of the requirements.
Attached Images
File Type: pdf Goodwill.pdf (52.2 KB, 117 views)
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      09-18-2013, 12:31 PM   #6
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If you know where to look, you can get the water pump for $366, the thermostat for 90, and ~30-40 for coolant. Compare $500 in total for parts to DIY for 1600 for the entire job at bmw (pump, thermostat, bmw labor in NJ, tax) and it's well worth it to do on your own. I speak from experience from about a month ago..

It's really not all that bad at all. If you're at all handy, you can knock it out in 4 hours. There are plenty of DIY's to guide you along.
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      09-18-2013, 12:51 PM   #7
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local dealer for water pump & thermostat & fluid & labor are around ~1300 with coupons

non dealer is around 1000
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      09-18-2013, 01:07 PM   #8
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Quote:
Originally Posted by cas View Post
local dealer for water pump & thermostat & fluid & labor are around ~1300 with coupons

non dealer is around 1000
328i or 335i?
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      09-18-2013, 01:08 PM   #9
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Originally Posted by Blackhawk36 View Post
328i or 335i?
335i
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      09-18-2013, 01:45 PM   #10
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I just paid $1,300 to a reputable independent local shop to replace my water pump and thermostat @ 33,000 miles (1 month out of warranty!!). They did excellent work however and had it done in a day so that saved me rent-a-car $$$ and a lot of stress. I know I could have done it myself for cheaper, but I just didn't have the time and I needed it fixed quickly.
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      09-18-2013, 01:48 PM   #11
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Quote:
Originally Posted by nub340 View Post
I just paid $1,300 to a reputable independent local shop to replace my water pump and thermostat @ 33,000 miles (1 month out of warranty!!). They did excellent work however and had it done in a day so that saved me rent-a-car $$$ and a lot of stress. I know I could have done it myself for cheaper, but I just didn't have the time and I needed it fixed quickly.
Looking at the sheet above for assistance, you could've benefited by going to BMW. I also didnt attempt myself due to limited time. Would've if I had time and another BMW Aficionado to assist
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      09-18-2013, 02:15 PM   #12
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Quote:
Originally Posted by omerfar23 View Post
dude with all due respect, please stop spreading BS info. Water Pump job at the dealership is around $900 ($550 for the pump and $400). I followed the DIY and got the job done under $590.

Commnets like your usually scare people off.
BS info... my boss just had it replaced , I never saw the invoice all she said was $2100 and change.

pump, fluid, thermostat, labor ,etc.

not worth my time to ask, but next time I do I'll inquire and update this thread with the exact info right or wrong.

Edit: I agree $2k is FRIGGIN HIGH... and also agree with Turbox2. avg is around $1600
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      09-18-2013, 02:36 PM   #13
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Quote:
Originally Posted by omerfar23 View Post
dude with all due respect, please stop spreading BS info. Water Pump job at the dealership is around $900 ($550 for the pump and $400). I followed the DIY and got the job done under $590.

Commnets like your usually scare people off.
My dealer quoted me $1200, and indy quoted me $840. I did the work myself for the lowest cost I have seen anyone post here since my Son works for a local dealership group who has a BMW dealership and he gets a good discount on parts and the price I paid for parts was lower then any website out there is quoting including shipping. My price was below your including the thermostat and BMW coolant as well as the OFH seal.

So the range to have this done is from $600 to $1500 for DIY to dealership
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      09-18-2013, 02:59 PM   #14
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Quote:
Originally Posted by omerfar23 View Post
dude with all due respect, please stop spreading BS info. Water Pump job at the dealership is around $900 ($550 for the pump and $400). I followed the DIY and got the job done under $590.

Commnets like your usually scare people off.
It's not BS. It really depends on the area you're in and what each dealer wants to charge. Some are more than others, even in the same city.
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      09-18-2013, 03:05 PM   #15
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Quote:
Originally Posted by Maestro View Post
My dealer quoted me $1200, and indy quoted me $840. I did the work myself for the lowest cost I have seen anyone post here since my Son works for a local dealership group who has a BMW dealership and he gets a good discount on parts and the price I paid for parts was lower then any website out there is quoting including shipping. My price was below your including the thermostat and BMW coolant as well as the OFH seal.

So the range to have this done is from $600 to $1500 for DIY to dealership
That's great.... When I need a new water pump can I get you to order me one lol
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      09-18-2013, 03:28 PM   #16
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I had both the waterpump and t-stat replaced for about $1,050 at a local independent about 3 months ago. I got quotes from 5 shops, and most were between $1,300 and $1,600.
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      09-18-2013, 08:31 PM   #17
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So when you pump goes does it happen all at once? I've got a 2007 with only 24,000 with no problems but I assume your temp gauge goes way up and you just shut the engine off. I've owned 15 BMW's and never had a water pump go out.
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      09-18-2013, 09:04 PM   #18
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Quote:
Originally Posted by curiouz_g View Post
Buy the part and DIY it. It isnt too difficult. While you're in there, you can do other parts of your cooling system too
Quote:
Originally Posted by omerfar23 View Post
dude with all due respect, please stop spreading BS info. Water Pump job at the dealership is around $900 ($550 for the pump and $400). I followed the DIY and got the job done under $590.

Commnets like your usually scare people off.
Quote:
Originally Posted by turbox2 View Post
If you know where to look, you can get the water pump for $366, the thermostat for 90, and ~30-40 for coolant. Compare $500 in total for parts to DIY for 1600 for the entire job at bmw (pump, thermostat, bmw labor in NJ, tax) and it's well worth it to do on your own. I speak from experience from about a month ago..

It's really not all that bad at all. If you're at all handy, you can knock it out in 4 hours. There are plenty of DIY's to guide you along.
Quote:
Originally Posted by Maestro View Post
My dealer quoted me $1200, and indy quoted me $840. I did the work myself for the lowest cost I have seen anyone post here since my Son works for a local dealership group who has a BMW dealership and he gets a good discount on parts and the price I paid for parts was lower then any website out there is quoting including shipping. My price was below your including the thermostat and BMW coolant as well as the OFH seal.

So the range to have this done is from $600 to $1500 for DIY to dealership
A lot of assumptions about DIY skill. This is harder than changing your oil and some people on here probably don't even do that. So I wouldn't say this is "easy" or why don't you DIY and save yourself money. If you don't even own jackstands then forget-about-it and find a reputable non-dealership mechanic who works on BMWs.
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      09-18-2013, 09:08 PM   #19
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When the pump went on my 08 335xi, I had about two minutes' warning from the dash display, the computer told me to pull over, then it shut the car down. I did the job myself, and it took about six hours. It wasn't a hard job, but tight clearances made it slow going for my big hands.
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      09-19-2013, 01:44 AM   #20
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It doesn't hurt to ask but I doubt they'll help even though its a common issue. My guess is once your out of warranty, you're on your own.

I paid $1,250 to replace mine at my dealership.
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      09-19-2013, 10:48 AM   #21
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Quote:
Originally Posted by cas
I own a BMW E93 that is slightly out of warranty though low in mileage. Recently the water pump died. Looking around the forums and net it appears the water pump issue is really common. So common that a lot of vendors have "Deals" and "packages". Since day one the vehicle has been serviced at the dealership though there was nothing noted a few months ago about the water pump.

Has anyone out of warranty contacted BMW and received Assistance in replacing the water pump?
I have, bought parts online and took it to my mechanic and i save a lot of money...

Don't go to the dealer and don't even thing of buy the parts at the dealer
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      09-19-2013, 02:16 PM   #22
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335i e90 N54 From getbmwparts.com $475 price is tough to beat.

Genuine BMW E9x 3 Series Thermostat/Waterpump Kit
Genuine BMW E9x 3 Series Thermostat/Waterpump Kit. Kit includes Genuine BMW: thermostat, waterpump, and required screws/bolts. Add a gallon of coolant to your order by shopping by part # 82141467704. *Price includes Free Ground Shipping! (US only)
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